Pooja Giri
Wentworthville
Summary
Adept at multitasking and customer service, I excelled in high-pressure environments at Criniti's Group, enhancing guest experiences and operational efficiency. My expertise spans from precise cheese cutting at Deliver Pty Ltd to supporting patient health at Shahid Smiriti Community Hospital, showcasing strong team collaboration and ethical practices.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Criniti's Group
08.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Cheese Cutter
Deliver Pty Ltd
04.2023 - Current
- Skillfully utilized various cutting instruments such as knives, wire cutters, and slicers to achieve precise, high-quality cuts that met customer expectations.
- Assisted in training new employees on proper cheese handling procedures, resulting in increased productivity within the department.
- Enhanced production efficiency by maintaining clean and organized cutting stations.
- Contributed to inventory management by accurately tracking, ordering, and stocking cheeses as needed.
Assistant Pharmacist
Shahid Smriti Community Hospital
02.2021 - 10.2021
- Safeguarded sensitive patient information through strict adherence to HIPAA guidelines while handling medical records and personal data entry tasks.
- Supported disease prevention efforts by administering vaccinations under the supervision of a pharmacist when required.
- Provided excellent customer service, addressing questions and concerns about medications and health conditions.
- Supported pharmacists in preparing medication orders for delivery or pick up, ensuring accuracy and timeliness.
Education
Diploma in Pharmacy - Pharmacy
School of Health Science
Nepal03-2020
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Decision-making
- Sanitation practices
- Nutrition awareness
- Food allergy safety
- Ethical practices
- Patient counselling
- Answering customer questions
- Data entry
Certification
- Responsible Service of Alcohol Training - RSA
- Allergen Awareness Trainings
- Diploma in Pharmacy Licence
Languages
English
Professional Working
Timeline
Waitress
Criniti's Group
08.2023 - Current
Cheese Cutter
Deliver Pty Ltd
04.2023 - Current
Assistant Pharmacist
Shahid Smriti Community Hospital
02.2021 - 10.2021
Diploma in Pharmacy - Pharmacy
School of Health Science
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