Pooja Kumari
Geelong,VIC
Summary
Competent Duty Manager effective at handling Type operations in fast-paced, high-volume environments. Veteran of Industry and skilled in managing people, projects and administrative operations. Offering Number years of experience and dedication to business success.
Overview
2
2
years of professional experience
Work History
Duty Manager
Brady Hotels Central Melbourne
06.2023 - Current
- Assisted in daily operational tasks to ensure smooth venue functionality.
- Supported team members in managing customer service inquiries and conflicts.
- Learned safety procedures and emergency protocols to maintain guest security.
- Adapted quickly to changing situations and provided effective solutions.
Night Auditor
Brady Hotels Central Melbourne
06.2023 - 05.2025
- Performed nightly system roll and generated accurate flash reports.
- Ensured all pending payments were collected prior to system rollover.
- Reconciled daily transactions and handled Adyen payment gateway reports.
- Provided prompt and professional guest support during overnight hours.
- Maintained accurate reporting for management, including occupancy and revenue
- Assisted with emergency protocols and maintained guest safety standards.
Education
Master - Cosmetology
Kathmandu
Nepal09.2020
Intermediate Level - Science
Himalayan WhiteHouse International College
Kathmandu, Nepal04.2018
Languages
English
Professional Working
Timeline
Duty Manager
Brady Hotels Central Melbourne
06.2023 - Current
Night Auditor
Brady Hotels Central Melbourne
06.2023 - 05.2025
Master - Cosmetology
Kathmandu
Intermediate Level - Science
Himalayan WhiteHouse International College
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