Summary
Work History
Education
Skills
Languages
Timeline
Generic

POOJITHA GANGADHARAN

Holsworthy,NSW

Summary

Friendly and hardworking individual with positive attitude and strong work ethic. Knowledge of basic vehicle maintenance and cleaning techniques combined with skills in organization and time management. Committed to maintaining clean and orderly lot to enhance customer experience.

Work History

The Lot (News Agency)

Customer Service Represenative
08.2024 - Current
  • Provided exceptional customer support by assisting clients with inquiries, purchases, and subscription services.
  • Handled cash transactions, processed payments, and maintained accurate financial records.
  • Managed customer complaints and resolved issues efficiently to ensure a positive experience.
  • Organized and restocked newspapers, magazines, and other merchandise for easy accessibility.
  • Maintained a clean and professional work environment to uphold brand reputation.

Sitara Restaurant

Customer Service Represenative
11.2024 - 01.2025
  • Assisted customers with menu selections and provided recommendations based on their preferences.
  • Took and processed orders accurately, ensuring timely and efficient service.
  • Managed customer concerns and complaints professionally, providing quick and effective resolutions.
  • Worked closely with kitchen staff to ensure smooth communication and order accuracy.
  • Maintained a welcoming atmosphere and ensured high levels of customer satisfaction.

Education

Master of Science - Data Science

Macquarie University
Sydney, NSW
06-2026

Skills

  • Customer Service- Excellent at providing
    helpful and fricndly service to ensurc
    customer satisfaction
  • Communication - Strong verbal and written
    communication skills for effective
    interaction with customers and colleagues
  • Time Management - Ability to prioritize
    tasks and manage time efficiently to meet
    deadlines
  • Teamwork - Collaborative team player who
    works well With others to ach ieve common
    goals
  • Problem-Solving - Quick thinker with the
    ability to resolve issues and find effective
    solutions
  • Adaptability - flexible and able tc adapt to
    changing environments and tasks
  • Attention to Detail - Keen eye for detail to
    ensure accuracy and quality in work
  • Technical Skills - Proficient with various
    software and tools relevant to the job
  • Reliability - Dependable and punctual, with a
    strong work ethic and commitment to the
    job
  • Interpersonal Skills - Able to build positive
    relationships with customers and team
    members

Languages

English
Tamil
Telugu

Timeline

Sitara Restaurant

Customer Service Represenative
11.2024 - 01.2025

The Lot (News Agency)

Customer Service Represenative
08.2024 - Current

Master of Science - Data Science

Macquarie University

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POOJITHA GANGADHARAN