Pool Michael Molineros

• Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
• Tracked progress on projects and provided timely feedback to staff members.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction.
• Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
• Analyzed financial data related to departmental budgeting activities on a regular basis.
• Collaborated with other departments to coordinate workflow processes between teams.
• Coordinated employee schedules according to shift changes and availability.
• Maintained positive working relationship with fellow staff and management.

• Calculated charges, issued table checks and collected payments from customers.
• Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.

• Gathered ingredients and cleaned and cut food items to prep recipes.
• Cleaned utensils, dishes and glasses for customer use.

• Ordered, received and stocked supplies and retail products.
• Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
• Greeted guests with pleasant smile and superior customer service.

• Completed prepping, cleaning and other kitchen duties to support cooks.
• Organized ingredients and restocked supplies to prepare for busy periods.

• Managed closing duties, including restocking items and reconciling cash drawer.
• Prepared salads and appetizers to back up kitchen staff.
• Maintained indoor and outdoor dining areas by removing trash, wiping down tables and
  restocking napkin dispensers

• Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique
  customer preferences.
• Met or exceeded sales targets on consistent basis with proactive promotional strategies and
  dessert mentions.
• Operated and maintained cleaning equipment and tools, including dishwasher, hand wash
  stations, pot-scrubbing station and trash compactor.

Maintained indoor and outdoor dining areas by removing trash, wiping down tables and
restocking napkin dispensers.

• Achieved mutual agreements and cleared up miscommunications by working with all
  parties to reach win-win solutions.
• Managed intercompany material transfers across program repair facilities, and monitored
  through pick, inspect, pack and ship processes.