Poonida Yagambrum
Truganina,VIC
Summary
Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Expert in disability support. I am hard working, reliable, trustworthy, quick learner, team player, motivated, responsible and flexible.
Overview
12
12
years of professional experience
Work History
Disability Support Worker
Nextt
01.2019 - Current
- Assisted in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Maintaining residents' independence through participating in activities and personal care using encouragement and prompting.
- Allowing and encouraging clients to make their own decisions.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Manage clients monthly audit with medications, charts and money handling, including balancing according to receipts.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
- Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
- Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
Disability Support Worker
Autism Plus
03.2017 - 01.2019
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Kept accurate records for client files and handled related paperwork.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
- Worked with children and parents to closely monitor and record social, behavioral and academic growth.
- Assessed risk factors of patients and made referrals for further services.
- Collaborated with healthcare providers to drive continuity of care.
Cashier
McDonald's
04.2017 - 07.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Kept on top with cleaning, changing bins, sweeping and keeping a very hygienic and clean space for customers and workers.
Receptionist
Craigieburn Dental Care
06.2014 - 08.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Cleaned Dental equipment according to the policy and procedures.
Tutor
Kumon Learning Center
05.2012 - 07.2012
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Mainly with English and Mathematics.
Education
Diploma of Health Science - Dietetics
Deakin University
Waurn Ponds, VIC07.2022
Certificate 3 in Disability - Disability
Open College
Online09.2021
Skills
- Daily living assistance
- Housekeeping and meal preparation
- Personal Care
- Independent Living Support
- Customer Service
- Communication skills
- Time Management
- Multilingual: English, French & Creole
- Disability Awareness
- Documentation skills
- Incident Reports
- Mobility support
- Individual Support Plans
- Risk Assessments
- Dressing assistance
- Family Communication
- Transportation Assistance
- Team Leadership
- Medication organization
- Feeding Assistance
Languages
English
Full Professional
French
Professional Working
Timeline
Disability Support Worker
Nextt
01.2019 - Current
Cashier
McDonald's
04.2017 - 07.2017
Disability Support Worker
Autism Plus
03.2017 - 01.2019
Receptionist
Craigieburn Dental Care
06.2014 - 08.2014
Tutor
Kumon Learning Center
05.2012 - 07.2012
Diploma of Health Science - Dietetics
Deakin University
Certificate 3 in Disability - Disability
Open College
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