Poornima Viswanathan
Brisbane,QLD
Summary
Motivational Team Leader with 19 years of experience. Highly skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Expertise in quality assurance initiatives, issue resolution and interpersonal communication
Overview
20
20
years of professional experience
Work History
Team Leader
Simpro
Brisbane, Qld
09.2021 - Current
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Created training materials and conducted group trainings on new processes or procedures.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Established clear expectations for employees, providing guidance when needed.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Maintained a positive work environment that promoted collaboration between team members.
- Collaborated with other departments to ensure alignment of goals across teams.
- Facilitated communication between cross-functional teams within the organization.
- Delegated daily tasks to team members to optimize group productivity.
- Offered training and support to keep team members motivated and working toward objectives.
Senior Test Analyst
Simpro
Brisbane, Qld
03.2017 - 09.2021
- Developed test plans and strategies for manual and automated tests.
- Created detailed reports on testing results to be used by the development team.
- Conducted system, integration, regression, smoke, and functional testing.
- Analyzed complex business requirements to create effective test cases.
- Executed various types of tests such as positive and negative, boundary value analysis, and exploratory.
- Collaborated with developers and other stakeholders to identify potential issues in software applications.
- Maintained traceability matrix of all test cases to ensure coverage of all project requirements.
- Identified discrepancies between expected outcomes and actual results to ensure quality standards were met.
- Managed defects in defect tracking systems such as JIRA throughout the lifecycle of the product release cycle.
- Assisted in creating user acceptance test plans based on user stories from Agile methodology teams.
- Provided technical guidance to junior members of the QA team regarding best practices for software testing processes.
- Participated in sprint reviews with agile teams to provide feedback on product features.
- Ensured that all new features are properly tested before releasing them into production environment.
- Conducted root cause analysis activities when critical bugs were reported from customers.
- Reviewed project requirements, created test scenarios and participated in testing of legacy system for update to new one.
- Tracked software bugs and detailed information regarding findings and resolution techniques in documentation.
- Worked with off-site teams to complete timely tests and facilitate smooth product releases.
- Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
- Completed unit and regression tests on software and individual modules.
Team Lead
Cisco
Chennai, Tamilnadu
10.2013 - 01.2016
- Managed delivering final products that includes certain responsibilities like deriving test strategies, test efforts, test planning, resource management, test execution, facilitate meetings, mentoring and sending status reports to the stakeholders.
- Developed strategies to increase team productivity and improve customer service levels.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Monitored team performance against targets, taking corrective action where necessary.
- Organized regular meetings with all stakeholders to ensure clear communication between departments.
- Identified opportunities for process improvements, implementing changes when required.
- Collaborated with other departments to develop effective solutions that meet customer needs.
- Coordinated resources across multiple teams to achieve project goals within budget constraints.
Test Engineer
Scientfic Atlanta
Chennai, Tamilnadu
06.2006 - 04.2008
- Developed test plans and strategies for products.
- Conducted functional, performance, stress and regression tests.
- Analyzed system requirements to create test cases.
- Executed manual and automated tests in different environments.
- Documented defects found during testing process.
- Participated in bug triage meetings with developers and project managers.
- Ensured the quality of software applications before release to customers.
- Monitored application performance after deployment in production environment.
- Created traceability matrices between user stories and test cases.
- Collaborated with development teams on fixing bugs and improving existing features.
- Executed the test cases and provided clear reports to Cisco management.
- During integration efforts at customer site worked closely with the offshore team to isolate issues.
- Participated in design meetings, review meetings and understood the functionality of independent modules very well during the earlier stages and wrote exhaustive test plans covering all areas of complete product.
- Executed acceptance testing at customer location and was part of the project completion.
Test Engineer
Olympic Soft Systems
Chennai, Tamilnadu
04.2004 - 06.2006
- Involved in various phases of Software Development Life Cycle such as Requirement Analysis, Estimation, Design, Documentation, Coding, QA and Support
- Involved in System Integrated Testing of the modules.
- Creating test cases, analyzing and aligning them for suitable requirements.
- Performing reviews on project documents.
- Preparing daily status and weekly status reports
- Developed test plans and strategies for products.
- Analyzed system requirements to create test cases.
- Executed manual and automated tests in different environments.
- Documented defects found during testing process.
Education
Computer Science And Programming
University of Madras
Chennai04-2002
Skills
- Documentation and Reporting
- Coaching
- Team Supervision
- Quality Improvement
- Teamwork and Collaboration
- Mentoring
Affiliations
- Volunteer as Teacher in "Thai Tamil School"
- Volunteered for a mid day meal program
Timeline
Team Leader
Simpro
09.2021 - Current
Senior Test Analyst
Simpro
03.2017 - 09.2021
Team Lead
Cisco
10.2013 - 01.2016
Test Engineer
Scientfic Atlanta
06.2006 - 04.2008
Test Engineer
Olympic Soft Systems
04.2004 - 06.2006
Computer Science And Programming
University of Madras
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