Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Poorvansh Shukla

Rosanna,VIC

Summary

Reliable and upbeat worker successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

2
2
years of professional experience

Work History

Delivery and In-store Representative

Domino's Pizza
03.2023 - 04.2024
  • Proven ability to collaborate with cross-functional teams to streamline inventory processes and improve overall efficiency
  • Communication: Built interpersonal relationships with staff, management, and customers alike
  • Improved customer service skills through 15 delivery runs and 10 orders taken each shift, minimum
  • Delivery and Service: Committed to upholding company standards and maintaining the integrity of delivered items
  • Experienced delivery driver with a clean driving record and a commitment to timely, safe, and courteous deliveries
  • Proven ability to navigate diverse locations and efficiently manage delivery schedules
  • Strong customer service skills and a focus on ensuring customer satisfaction
  • Reduced customer wait times by efficiently processing transactions at the cash register.

LABORATORY (2-WEEK WORK PLACEMENT)

RMIT UNIVERSITY
01.2022 - 01.2022
  • Project Management: Completed set tasks within the given duration of placement
  • Created report based on tasks and corresponded accordingly with multiple supervisors to enhance presentation of work-related findings
  • Communication: Typed general communication and letters to supervisors as directed
  • Ensured accurate development of findings by consulting supervisor for approval
  • Data Retrieval and Analysis: Presented findings in an appropriate manner, such as a typed report
  • Updated entries to report after gaining knowledge and data from further experiments

Education

High School Diploma -

Viewbank College
Rosanna, VIC
11.2022

Skills

  • Customer Service (phone and face-to-face)
  • Problem solving
  • Cash management
  • Bilingual
  • Active Listening
  • Team Leadership
  • Interpersonal Communication
  • Typing/Word Processing
  • Reliability and punctuality

References

  • Veena Nair, Head of Technology, Viewbank College, nair.veena.v@edumail.vic.gov.au
  • Selvakannan Periasamy, Department of Research and Innovation, RMIT University, selvakannan.periasamy@rmit.edu.au

Timeline

Delivery and In-store Representative

Domino's Pizza
03.2023 - 04.2024

LABORATORY (2-WEEK WORK PLACEMENT)

RMIT UNIVERSITY
01.2022 - 01.2022

High School Diploma -

Viewbank College

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Poorvansh Shukla