Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Poppy Benson

West Lakes,SA

Summary

Outgoing and friendly worker with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with excellent organisation skills as well as being diligent. Certified in safe food handling.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

McDonalds
11.2021 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Crew

McDonalds
07.2020 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

St Michaels College
Henley Beach
2023

Skills

  • POS Systems
  • Coffee Expertise
  • Up-Selling
  • Foam Art
  • Cash Handling
  • Friendly and Outgoing

Certification

  • Barista Certification, McDonald's Training Course - 2021

Timeline

Barista

McDonalds
11.2021 - Current

Crew

McDonalds
07.2020 - Current

High School Diploma -

St Michaels College
Poppy Benson