Poppy Collison
Aspendale,Victoria
Summary
Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise.
Overview
4
4
years of professional experience
Work History
Retail Keyholder
Officeworks
10.2020 - Current
- I develop strong relationships with customers by actively engaging in conversation about their needs
- I can resolve customer complaints professionally, ensuring their concerns are addressed promptly and effectively.
- Cash transactions are handled accurately, contributing to efficient store operations and minimizing discrepancies.
- I open and close the store at proper times for reliable services.
- Mentored new employees on product features, sales techniques, and company procedures to enhance overall team performance.
- I manage the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
Crew Member
McDonald's
11.2019 - 09.2020
- I worked front counter, drive-thru and other areas.
- I took orders, prepared meals, and collected payments.
- Demonstrate strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- I work well with teammates and accept coaching from management team.
Education
Degree of Arts And Criminology -
Monash University
Melbourne, VIC2028
High School Diploma -
Mordialloc College
Mordialloc, VIC11.2022
Skills
- Store operations
- Cash Handling Accuracy
- Employee Training
- Customer Service
Timeline
Retail Keyholder
Officeworks
10.2020 - Current
Crew Member
McDonald's
11.2019 - 09.2020
Degree of Arts And Criminology -
Monash University
High School Diploma -
Mordialloc College