Poppy Hammill
Pakenham,VIC
Summary
Effective Communication Skills: Articulate communicator with an appreciation for the different communication styles required when working with team members or customers. Honest and Reliable: Strong morals and ethics ensuring honesty, reliability and ability to responsibly undertake tasks. Flexible: Understanding of the need for flexibility in order to support last-minute demands and changes. Comfortable with changing environments and situations, ensuring ability to remain flexible and adaptable at all times. Time Management: Dedication to effective prioritisation and management of time
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service
Parkmore Poultry & Game
- Followed local, state and federal health codes for sanitation, safety and process
- Assisted customers daily by taking and filling orders and making product suggestions
- Adhere to safety and cleanliness standards and maintained equipment
- Greeted and interacted with diverse customer base, serving needs on individual basis
- Packaged and weighed products for customers and supported individual product selection process
- Prepared and placed meat cuts and products in display counter to ease shopping experience of customers
- Educated customers on benefits of specific types and cuts of meat for desired dishes
- Rotated products to prevent meat spoilage and loss of resources
- Verified proper inventory levels, product quality and freshness to prevent sale of spoiled products
Teacher's Assistance
St Patricks Primary School
- Effectively communicating with both students and staff members as well as engaging in the student’s learning criteria and assisting students when needed
- Assisted teachers with lesson plans, building up children’s self-esteem, assisting the children with their work and reading/explaining the work to be completed
Disability Support Worker
Permalink Support Services
- Current
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
Educator Assistant/Coordinator
3C Kidz Care
08.2022 - 08.2023
- Prepare food safely and hygienically
- Supervise and attend to children’s needs
- Work safely and be aware of risks and hazards
- Create a fun and engaging environment
- Support children holistically and developmentally
- Observe children’s developmental milestones and any developmental delays
- Gaining further training through my company (Coordinators training, Nominated Supervisor training)
- Coordinate shifts and delegate tasks to staff members
- Report incidents efficiently, confidentially, and appropriately share this to children’s parents as well as my managers per policies and procedures
- Write up behaviour reports per companies’ policies and procedures and inform parents as well as complete a form that demonstrated the child understood their behaviour was unacceptable and that they have problem solved other ways to feel their emotions or discuss them with myself or other staff members
Crew Member
Caldermeade McDonalds
07.2021 - 08.2022
- Worked safely and hygienically with foods and beverages
- Addressed and problem solved customers concerns or issues with their orders
- Worked as a team with co-workers and management as well as owners of the store
- Adhered to all policies and procedures within the store
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Year 11 VCE -
Pakenham Secondary College
Year 12 VCAL -
Chisholm
Cert III - Early Childhood Education and Care
Chisholm Institute
RSA certificate -
Introduction to the NDIS short course -
Chisholm Institute
Cert IV - Mental Health Services
Chisholm Institute
Berwick, VIC2025
Skills
- Interpersonal Communication
- Excellent work ethic
- Compassion
- Adaptability
- Collaboration
- Troubleshooting
- Customer service
- Flexible & Adaptable
- Multitasking abilities
- Conflict resolution
- Customer service and engagement
- Good Telephone Etiquette
- Good listening skills
- Organization and Time management
- Computer skills
- Teambuilding
Attributes
- Effective Communication Skills
- Honest and Reliable
- Flexible
- Time Management
Certification
- Food Hygiene and Safety Certificate
- RSA Certificate
- Current and Valid WWCC
- Current and Valid Police Check
- Current and Valid Mandatory Reporting Certificate
- Current and Valid Infection Control Certificate
- Current and Valid First Aid with Asthma, Anaphylaxis, and CPR
- Current and Valid NDIS Worker Screening Check
- Statement of Attainment for Introduction to the NDIS Short Course through Chisholm Institute
Availability
- Monday: Available
- Tuesday: Available
- Wednesday: Available
- Thursday: Available
- Friday: Unavailable
- Saturday: Available
- Sunday: Available
Personal Information
Date of Birth: 17/03/2004
Timeline
Educator Assistant/Coordinator
3C Kidz Care
08.2022 - 08.2023
Crew Member
Caldermeade McDonalds
07.2021 - 08.2022
Customer Service
Parkmore Poultry & Game
Teacher's Assistance
St Patricks Primary School
Disability Support Worker
Permalink Support Services
- Current
Year 11 VCE -
Pakenham Secondary College
Year 12 VCAL -
Chisholm
Cert III - Early Childhood Education and Care
Chisholm Institute
RSA certificate -
Introduction to the NDIS short course -
Chisholm Institute
Cert IV - Mental Health Services
Chisholm Institute
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