Poppy Hayes
Cronulla,NSW
Summary
I am a talented Floral Designer accustomed to overseeing and executing unique creations, including centrepieces, bouquets and arrangements. I am currently building my own business catering customers for events and bespoke orders. To support my growing business I also work as a freelance florist. I am a highly communicative person with expertise helping customers execute floral visions. I am also a skilled Picker Packer operating on feet for extended periods to manage large number of packages every shift. I am well-organized, reliable and hardworking with solid record of exceptional productivity.
Overview
9
9
years of professional experience
Work History
Florist
Flora By Poppy
10.2021 - Current
- Quoted, generated and processed customer orders to meet specifications and various occasions.
- Sourced and selected wholesale flower distributors aligned with inventory needs and customer demand.
- Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Transported and set up floral arrangements for large-scale functions.
- Carried out day to day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
Florist
Lady Gnarbo
02.2019 - Current
- Prepared new flower and greenery stock for daily shop orders and events.
- Arranging to meet customers specifications, including occasion, date and location.
- Transported and set up floral arrangements for large scale functions.
- Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Carried out day to day duties accurately and efficiently.
Bartender
Cronulla RSL
05.2023 - 12.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept floor area clear of glasses and clean
Picker Packer
Status Anxiety
12.2021 - 12.2023
- Picked and performed high quality checks of each product.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Moved boxes and organized aisles to open up floor space and to keep a tidy warehouse.
Florist
Flowers By Melly B
02.2019 - 05.2022
- Prepared and maintained flower and greenery stock for arrangements and events.
- Purchasing and arranging whilst following a budget.
- Quoted and processed customer orders to meet specifications for various occasions.
- Communicating and delivering to customers.
- Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Well known knowledge and use of sustainable floristry techniques and practices.
customer service, Sale Assistant
Woolooware Patisserie
03.2015 - 06.2018
- Answered customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Serving and preparing food while following safe food practices and keeping a clean work space.
Education
Certificate III - Floristry
Padstow Tafe
Padstow08.2020
Skills
- RSA qualified
- Customer service
- Sustainable Floristry knowledge and practises
- Working well under pressure and in fast past enviroments
- Meeting deadlines and managing duties
- Working well in being apart of a team and communicating
- Can maintain and work with a budget
Timeline
Bartender
Cronulla RSL
05.2023 - 12.2023
Picker Packer
Status Anxiety
12.2021 - 12.2023
Florist
Flora By Poppy
10.2021 - Current
Florist
Lady Gnarbo
02.2019 - Current
Florist
Flowers By Melly B
02.2019 - 05.2022
customer service, Sale Assistant
Woolooware Patisserie
03.2015 - 06.2018
Certificate III - Floristry
Padstow Tafe
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