Summary
Overview
Work History
Education
Skills
Timeline
Generic

Poppy McKay

Coffs Harbour,NSW

Summary

I am compassionate and personable, with a genuine love for animals and a strong commitment to their well-being. I have foundational knowledge of animal care and shelter operations and am dedicated to making a positive impact on the lives of animals and the community.

I demonstrate a positive attitude and a strong commitment to learning about animal care. I offer empathy and attentiveness to the needs of animals.

Experienced in managing café duties, including customer service and food preparation. Utilizes multitasking abilities to ensure smooth operations and customer satisfaction. Knowledgeable in maintaining a clean and organized workspace while efficiently handling various tasks.

Overview

2
2
years of professional experience

Work History

Animal Shelter Volunteer

Rspca Nsw
05.2022 - Current
  • Provided companionship and comfort to animals in need of extra love and attention.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Monitored animals for behavioural problems and signs of health issues.
  • Monitored the health of animals and reported any issues to the shelter staff for resolution.
  • Enhanced animal well-being by delivering daily care, which included feeding, grooming, and exercising.
  • Assisted with newly surrendered animals by providing food, water, and medical care.

Cafe All Rounder

Oliver's Coffs Harbour
09.2023 - 10.2024
  • Wiped, sanitized, and maintained floors, facilities, and equipment to meet company standards and procedures.
  • Assited fellow team members in maintaining a smooth workflow during peak hours.
  • A part of my role was training and supervising new crew, where I taught them necessary requirements of their role.
  • Maintained a clean and organized café environment, wiping down my stations to ensure easy work flow.
  • I prepared brewed coffees and teas, and replaced the syrups, topped up sugar, and coffee beans whilst maintaining an organised coffee station.
  • Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Listened carefully to customer requests and created personalized, delicious beverages, which boosted sales.

Education

High School Diploma -

Bishop Druitt College
Coffs Harbour, NSW
12-2022

Animal Studies, Certificate II

TAFE, Coffs Harbour Education Campus
Coffs Harbour, NSW
09-2021

Skills

  • Kennel care
  • Animal Care
  • Animal Behaviour Education
  • Surface cleaning
  • Customer Service
  • Flexible Schedule
  • Cleanliness Maintenance

Timeline

Cafe All Rounder

Oliver's Coffs Harbour
09.2023 - 10.2024

Animal Shelter Volunteer

Rspca Nsw
05.2022 - Current

High School Diploma -

Bishop Druitt College

Animal Studies, Certificate II

TAFE, Coffs Harbour Education Campus

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Poppy McKay