Poppy Montague
Stirling,SA
Summary
Experienced and positive professional with a diverse array of skills and experience through varied positions. I am recognized for my strong work ethic, friendly demeanor, and ability to work effectively in team environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Events Supervisor & Dining Room Attendant
Stirling Hotel
11.2024 - Current
- Supervised daily operations to ensure team adherence to safety protocols and quality standards.
- Trained new employees on operational procedures and best practices for job performance.
- Monitored inventory levels and facilitated timely restocking of supplies as needed.
- Fine dinning table service, individual bar service for tables
- Assisting in curating and organising functions, creating personalize menus and signs
- Running food service for functions from 30 -100 people
Admin Assistant & Occupational Therapist Placement
Playing For Change
02.2024 - Current
- Managed daily office operations, ensuring efficient workflow and organization.
- Developed and maintained filing systems, improving document retrieval efficiency.
- Oversaw bookings, scheduling and communication with clients
- Ran individualized treatment plans for children aged 0-8
Hospitality Attendant The Ghan
Journey Beyond (seasonal)
05.2024 - 11.2024
- Adapted quickly to changing situations, demonstrating flexibility in handling diverse guest needs.
- A la carte restaurant and bar service, including table service and lounge management.
- Housekeeping for on-train carriages and luggage handling.
- Provide concierge services and host off-train excursions.
Cafe Barista & Deli Supervisor
Community Cafe & Good Neighbour Deli
04.2022 - 11.2024
- Operated espresso machines, grinders, milk frothers and blenders efficiently to meet customer demand.
- Provided exceptional customer service by taking orders accurately and addressing inquiries promptly.
- Independently operated the deli from open to close, including constructing the food before service
- Managed cash handling responsibilities, oversaw end-of-day totals for accounting purposes.
Retail Assistant
Birkinstock Shop
01.2024 - 06.2024
- Assisted customers with product inquiries and provided exceptional service and knowledge of products
- Assisted in selecting footwear based on style, comfort, and fit preferences.
- Measured and converted appropriate sizing varying on the shoes
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained inventory levels through regular stock assessments and organized displays for optimal presentation.
Support Crew, Day Attendant
Falls Creek Snow Club (seasonal)
06.2023 - 09.2023
- Assisted young children with food, changing, and play activities.
- Managed front desk operations, ensuring smooth guest experiences.
- Learned safety procedures and protocols to promote a safe working environment.
- Collaborated with team members to streamline daily operations and improve workflow.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
Supermarket Employee
Foodland
04.2021 - 08.2022
- Managed daily inventory and restocked shelves to ensure product availability.
- Delivered exceptional customer service, assisting customers with inquiries and needs.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Assisted new employees with learning the role
Front of House Worker & Kitchen Hand
Prancing Pony Brewery
01.2020 - 05.2021
- Managed food service, from kitchen pass to table
- Greeted and sat bookings and groups of people
- Operated commercial dishwashing equipment to ensure cleanliness and sanitation standards.
- Maintained organized workstations to enhance workflow efficiency during peak hours.
Education
High School Diploma -
Cornerstone College
Mount Barker, SA11-2022
Skills
- Customer service
- Strong interpersonal communication
- Collaborative teamwork
- Strong safety awareness
- Training and mentoring
- Initiative and proactivity
Certification
- Responsible Service of Alcohol (RSA)
- Active First Aid and CPR Training
- Approved Working with Children Clearance
- National Police Clearance
- NDIS worker screening clearance
Timeline
Events Supervisor & Dining Room Attendant
Stirling Hotel
11.2024 - Current
Hospitality Attendant The Ghan
Journey Beyond (seasonal)
05.2024 - 11.2024
Admin Assistant & Occupational Therapist Placement
Playing For Change
02.2024 - Current
Retail Assistant
Birkinstock Shop
01.2024 - 06.2024
Support Crew, Day Attendant
Falls Creek Snow Club (seasonal)
06.2023 - 09.2023
Cafe Barista & Deli Supervisor
Community Cafe & Good Neighbour Deli
04.2022 - 11.2024
Supermarket Employee
Foodland
04.2021 - 08.2022
Front of House Worker & Kitchen Hand
Prancing Pony Brewery
01.2020 - 05.2021
High School Diploma -
Cornerstone College
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