Poppy O'Mahony Jones
Sydney,Australia
Summary
Results-oriented Media and Communications graduate specialising in luxury brand marketing and public relations. Drove over $220,000 in sales through personalised client experiences and executed high-impact brand events, significantly enhancing brand visibility. Expert in managing showroom operations and cultivating strong media relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Showroom and Office Coordinator
BLACK Communications
02.2026 - Current
- Lead showroom operations for the luxury fashion division, representing a portfolio of global prestige brands including CELINE, Balenciaga, Loro Piana, Moncler, Chaumet, Max Mara, Coach, Roger Vivier, Hublot, and LVMH Wines & Spirits.
- Coordinate exclusive client appointments and provide logistical support for high-profile brand events and activations.
- Acted as the primary point of contact for office operations, maintaining an environment that aligns with luxury standards of agency clients.
- Facilitated high-level media relationships and managed sample trafficking for editorial shoots and VIP dressing, enhancing brand visibility.
- Contributed to brand strategy development and media reporting, supporting effective internal communications.
Bridal Suite Sales Assistant
Bec + Bridge
01.2024 - Current
- Delivered high-touch, personalised bridal styling consultations, creating a premium and memorable client experience
- Built long-term client relationships through trust, attention to detail, and tailored recommendations
- Coordinated end-to-end client journeys, ensuring seamless bookings, fittings, alterations, and post-sale follow-ups
- Surpassed individual and store sales targets, generating over $220,000 in revenue
- Balanced multiple clients and appointments simultaneously while maintaining a calm, polished, and professional approach
- Maintained brand’s luxury positioning within bridal market through exceptional client service and attention to detail
Senior Educator/ Team Leader
Clovelly Out of School Care
Sydney, Australia
01.2021 - 02.2026
- Oversaw daily operations of large-scale regulated out-of-school care service, ensuring compliance and quality delivery.
- Supported service delivery for over 1,000 children each week, demonstrating strong organisational skills.
- Coordinated staff rosters, programming schedules, and operational logistics for efficient service delivery.
- Liaised between families, staff, and external stakeholders, ensuring effective communication and support.
- Mentored team members, fostering a positive and collaborative work culture.
- Cultivated problem-solving and conflict resolution skills in a dynamic environment.
Internship
Katali The Label
10.2025 - 11.2025
- Supported daily operations at fast-growing fashion startup, gaining exposure to creative and commercial aspects of business
- Engaged with customers to foster positive and consistent brand experience
- Assisted with inventory management, order fulfillment, and logistics coordination
- Contributed to operational improvements, enhancing efficiency and scalability
- Gained insight into brand development, positioning, and the challenges of emerging fashion labels
Social Media & Marketing Intern
Bec + Bridge
07.2025 - 11.2025
- Coordinated planning and execution of integrated social media campaigns, aligning with seasonal collections and brand launches to enhance audience engagement
- Facilitated influencer partnerships through outreach, gifting, and performance tracking, strengthening brand visibility and collaboration
- Analysed social media metrics and campaign performance to provide actionable insights for optimising future strategies
- Conducted competitor benchmarking and trend analysis to identify opportunities for growth and engagement
- Supported content creation across digital platforms, ensuring visual and tonal consistency with brand identity
- Collaborated with cross-functional teams including design, e-commerce, and PR
Education
Bachelor of Strategic Communication - Digital & Social Media
University of Technology
Sydney, NSW11-2025
High School Diploma -
Brigidine College
Randwick09-2019
Skills
- Showroom operations
- Visual merchandising
- E-commerce coordination
- Merchandising
- Styling environments
- Campaign preparation
- Brand presentation
- Content scheduling
- Retail & customer experience
- Inventory management
- Vendor research
- Showroom sales
- Relationship management
- Customer service
Certification
- Responsible Person Certification (NSW Dept. of Education)
- Working With Children Check
- First Aid & CPR Certified
Timeline
Showroom and Office Coordinator
BLACK Communications
02.2026 - Current
Internship
Katali The Label
10.2025 - 11.2025
Social Media & Marketing Intern
Bec + Bridge
07.2025 - 11.2025
Bridal Suite Sales Assistant
Bec + Bridge
01.2024 - Current
Senior Educator/ Team Leader
Clovelly Out of School Care
01.2021 - 02.2026
Bachelor of Strategic Communication - Digital & Social Media
University of Technology
High School Diploma -
Brigidine College