Poppy Robinson
Brisbane,Australia
Summary
Dedicated and enthusiastic worker with a background in hospitality, customer service, and current experience as a swimming instructor. I am eager to expand my professional horizons while pursuing a Bachelor of Fine Arts in Film, Television and New Media at QUT. I possess strong communication and interpersonal skills developed through previous roles, coupled with a passion for fostering positive learning environments. I am Seeking a dynamic and engaging casual job to complement my studies and contribute to a diverse work experience. Adaptability, creativity, and a commitment to excellence are key attributes that I bring to any professional setting.
Overview
5
5
years of professional experience
Work History
Swimming Instructor
Rackley Swimming
2023.08 - Current
- Organized and taught swimming lessons to children ages six months to 12 years.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Prepared equipment before each class class and stored items promptly after classes.
- Took notes strengths and weaknesses of each child in class to track progress.
- Adapted teaching techniques to different learning styles.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Implemented proper safety protocols and emergency response plans.
- Maintained control and safety of class and kept children in flotation.
Apprentice Chef
Hinterland Restaurant
2022.09 - 2023.06
- Set up food stations by following chef's orders.
- Prepared cooking ingredients for chef.
- Maintained well-organized mise en place to keep work consistent.
- Operated commercial cooking and baking equipment in support of head chef.
- Rotated through all prep stations to learn different techniques.
- Planned and directed high-volume food preparation in fast-paced environment.
- Ordered new ingredients and supplies to meet expected needs.
- Maintained food safety and sanitation standards.
Waitress
Pomona Distilling Co.
2023.08 - 2023.10
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took food and drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Informed customers about daily and seasonal specials.
- Served food and drinks to customers in a timely manner
Front End Team Member
Woolworths
2018.09 - 2022.07
- Kept front end areas clean and organized for professional appeal to customers.
- Managed customer concerns and responded to questions concerning product or service
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained current understanding of promotional ads and seasonal offerings.
- Accepted payments, returned change and issued receipts.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour
Education
Bachelor of Arts - Film, Screen And New Media
QUT
Kelvin Grove12.2027
High School Diploma -
Kedron State High School
Wooloowin, QLD11.2021
Skills
- Strong interpersonal and communication skills
- Critical thinking and problem solving abilities
- Exceptional multitasking skills
- Empathy and compassion
- Adaptable and resilient
References:
Abbey Whitehead- Rackley Swimming, Deagon
Supervisor: 0408016568
Bianca Moore- Pomona Distillery Co, Pomona
Manager: 0423219141
Boyde Rains - Woolworths, Banyo
Supervisor: 0434827332
Timeline
Swimming Instructor
Rackley Swimming
2023.08 - Current
Waitress
Pomona Distilling Co.
2023.08 - 2023.10
Apprentice Chef
Hinterland Restaurant
2022.09 - 2023.06
Front End Team Member
Woolworths
2018.09 - 2022.07
Bachelor of Arts - Film, Screen And New Media
QUT
High School Diploma -
Kedron State High School
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