POPPY THOMPSON
Lilydale
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Gamr Chirnside Park. Proven ability to enhance guest engagement and satisfaction through personalized service. Strong work ethic complemented by hands-on plumbing experience, showcasing adaptability and problem-solving skills. Committed to maintaining high cleanliness standards in all environments.
Diligent [Desired Position] with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
3
3
years of professional experience
Work History
Server/Waitress
Gamr Chirnside Park
07.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Plumber Trainee
Australian Plumbing and Drainage
08.2024 - 02.2025
- Assisted lead plumbers with complex installations, gaining valuable hands-on experience.
- Acquired specialized knowledge about different types of piping materials, their applications, strengths, and weaknesses.
- Demonstrated adaptability by working on both residential and commercial plumbing projects.
- Developed strong problem-solving abilities through exposure to various plumbing challenges.
Education
High School Diploma -
Swinburne University of Technology
Croydon10-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
Timeline
Plumber Trainee
Australian Plumbing and Drainage
08.2024 - 02.2025
Server/Waitress
Gamr Chirnside Park
07.2022 - Current
High School Diploma -
Swinburne University of Technology
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