Poppy Wanless
Noosaville,QLD
Summary
I am a nineteen year old with a friendly and professional demeanor, I am eager to learn and thrive in a hospitality environment. I have a strong ability to quickly understand restaurant operations and provide exceptional service. I am prepared to utilize and enhance my strong communication and multitasking skills in the desired position, allowing me to contribute effectively to the team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager/Supervisor
Toothies Burger Bar
10.2023 - Current
- Mentored and trained up new supervisors/seniors joining the team, sharing insights i gained from my experience.
- Supervised and trained up junior staff.
- Cook and serve the whole menu.
- Open up and close restaurant daily
- Developed strong relationships with customers through consistent communication, leading to increased customer satisfaction rates.
Waitress/ Pizza Cook
PK's Café and Bar
04.2021 - Current
- Company Overview: Ivory Palms Resort
- Open and set up all areas of the café and bar, prepare and serve espresso menu
- Make smoothies and milkshakes
- Use cash registers and credit card machines to cash out customers.
- Prepare and cook pizzas in a wood fire oven.
- Prep vegetables and cook meat to prepare for assembling pizzas.
Juice Bar and Café Worker
Pardons Fruit Market
01.2022 - 04.2022
- Prepare and make smoothies, juices, acai bowls, sandwiches and wraps. Prepare bulk vegetables and fruit.
Cleaner
Ivory Palms Resort
12.2021 - 03.2022
- Ensured timely room turnovers for check-ins by cleaning assigned rooms according to resort standards.
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
Education
Year 12 -
Noosa District State High School
12.2023
Skills
- Enjoy chatting and conversing with any age group i serve
- Friendly outlook when dealing with people
- Enjoy lending a hand while learning necessary skills
- Keen worker with excellent communication and listening skills
Certification
- Advanced Barista Techniques, The Coffee Training Company, 11/30/19, Through completing this course, I have gained confidence to successfully make a range of different coffees.
- Onsite Barista Training – PK's Café and Bar, The Coffee Training Company, 06/2022, Refresher course held at work for all staff. Included techniques for successfully making all styles of coffee and coffee art.
- Responsible Service of Alcohol Certificate, 2020
Employment Traits
- Bubbly and positive at all times
- Dedicated attitude to the job/task assigned
- Good with details and problem-solving
Timeline
Manager/Supervisor
Toothies Burger Bar
10.2023 - Current
Juice Bar and Café Worker
Pardons Fruit Market
01.2022 - 04.2022
Cleaner
Ivory Palms Resort
12.2021 - 03.2022
Waitress/ Pizza Cook
PK's Café and Bar
04.2021 - Current
- Advanced Barista Techniques, The Coffee Training Company, 11/30/19, Through completing this course, I have gained confidence to successfully make a range of different coffees.
- Onsite Barista Training – PK's Café and Bar, The Coffee Training Company, 06/2022, Refresher course held at work for all staff. Included techniques for successfully making all styles of coffee and coffee art.
- Responsible Service of Alcohol Certificate, 2020
Year 12 -
Noosa District State High School
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