Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Poppy Weeks

Melbourne,VIC

Summary

Highly motivated and well-presented retail professional with extensive experience in customer service, stock management, and merchandising. Experience includes working in both grocery and clothing retail, including time in Tesco's F&F Clothing department, where strong product knowledge and a keen eye for presentation were gained. Thrives in fast-paced environments, dedicated team player ensuring smooth store operations and delivering excellent customer experiences. Reliable and adaptable nature, always eager to learn and contribute to a positive workplace culture, committed to providing top-tier service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Experienced Babysitter | Childcare Enthusiast

01.2018 - Current
  • Provided babysitting services for children aged 6 months to 13 years, ensuring a fun, safe, and nurturing environment
  • Engaged children in age-appropriate activities, including creative play, storytelling, and outdoor fun
  • Built trusting relationships with families through reliability, attentiveness, and adaptability
  • Confident in handling sensitive situations and child behavior management
  • (References available upon request.)

Mental Health Practitioner

Dare2Dream
06.2023 - 06.2024
  • Supported children with anxiety in overcoming challenges such as leaving the house, attending school, and forming friendships
  • Successfully implemented play therapy sessions to encourage self-expression and confidence
  • Collaborated with families to create personalized strategies for managing emotional and behavioral difficulties

Student Ambassador

Oxford Brookes University
01.2020 - 01.2023
  • Represented the university during open days and events, providing prospective students and families with information about courses, student life, and campus facilities
  • Led campus tours, sharing insights about academic programs, student support services, and extracurricular opportunities
  • Engaged with visitors in a friendly and professional manner, answering questions and offering first-hand experiences of university life

Retail assistant

Tesco and F&F clothing
01.2018 - 01.2022
  • Provided excellent customer service in a fast-paced retail environment, assisting customers with inquiries, purchases, and returns
  • Worked in the F&F Clothing department, handling stock replenishment, visual merchandising, and maintaining a well-presented shop floor
  • Developed strong product knowledge to advise customers on clothing, sizes, and styles, ensuring a positive shopping experience
  • Managed inventory, organized deliveries, and maintained accurate stock levels across both grocery and clothing departments
  • Operated tills, processed transactions efficiently, and handled cash/card payments with accuracy
  • Gained valuable teamwork, problem-solving, and time-management skills while balancing multiple responsibilities during busy shifts

Education

Bachelor of Science - Psychology

Oxford Brookes University
06.2023

Skills

  • Strong retail experience
  • Customer service
  • Stock management
  • Merchandising
  • Professionalism
  • Approachability
  • Team collaboration
  • Communication & Interpersonal skills
  • Training
  • Organization & Efficiency
  • Time management & Adaptability
  • Point-of-sale (POS) systems & transaction handling

Certification

  • Working With Children Check (WWCC) - Victoria (Pending transfer from NSW)
  • Police Check - Victoria (Pending transfer from NSW)
  • Full Clean Driving License - NSW (Currently changing to Victoria)
  • Child first AID and CPR trained - United Kingdom

Personal Information

Visa Status: WHV 417 Visa

Timeline

Mental Health Practitioner

Dare2Dream
06.2023 - 06.2024

Student Ambassador

Oxford Brookes University
01.2020 - 01.2023

Experienced Babysitter | Childcare Enthusiast

01.2018 - Current

Retail assistant

Tesco and F&F clothing
01.2018 - 01.2022

Bachelor of Science - Psychology

Oxford Brookes University

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Poppy Weeks