Summary
Overview
Work History
Education
Skills
Cover Letter
Timeline
Generic

Porcha Marie

Perth

Summary

A motivated and adaptable professional with a strong background in healthcare, retail, and hospitality, complemented by a 2:1 Psychology degree from Bournemouth University. Skilled in providing exceptional customer service, managing tasks under pressure, and a quick learner, seeking an opportunity to contribute to a dynamic workplace while continuing to develop professionally.

Experienced with providing compassionate patient care and support. Utilizes effective communication and problem-solving skills to enhance patient well-being. Strong understanding of healthcare protocols and collaborative teamwork.

Overview

12
12
years of professional experience

Work History

Shop Assistant

Natural Inspirations
04.2013 - 10.2024
  • Delivered outstanding customer service by identifying client needs and offering tailored product recommendations
  • Maintained accurate financial records through precise payment processing and cash handling
  • Designed engaging visual displays to enhance the customer shopping experience and boost sales

Care Assistant

Kingsley Court
11.2018 - 03.2021
  • Built strong, trusting relationships with patients by providing compassionate care and emotional support
  • Managed daily tasks such as bathing, dressing, and assisting with mobility to ensure patient comfort and dignity
  • Documented vital patient information, including vital signs and care plans, ensuring accuracy and compliance
  • Upheld hygiene standards by maintaining clean and organized patient environments

Waitress

The Seacroft
04.2015 - 09.2017
  • Ensured efficient dining operations by taking, serving, and clearing orders accurately and promptly
  • Maintained restaurant standards through diligent table resetting and adherence to cleanliness protocols
  • Assisted in training new team members, fostering a collaborative and productive work environment

Education

BSc - Psychology

Bournemouth University
Bournemouth
11-2024

Diploma in Higher Education - Level 3 Health And Social Care

Weymouth College
06-2020

GCSE - Mathematics, English, BTEC Sports, Performing Arts

All Saints Secondary School
06-2017

Skills

  • Communication skills
  • Problem-solving skills
  • Compassionate care
  • Customer service
  • Organizational skills
  • Detail-oriented
  • Mobility assistance
  • Cash handling
  • Client confidentiality
  • Dementia care
  • Reliable and responsible

Cover Letter

I am excited to apply for a position within your organization. As a hardworking and adaptable professional with a recent BSc in Psychology and diverse experience across healthcare, retail, and hospitality, I am confident in my ability to contribute effectively to your team. Over the course of my career, I have honed my interpersonal and organizational skills in various roles. As a Care Assistant, I delivered high-quality care and support to patients, managing vital tasks with precision and compassion. My retail and hospitality experience further developed my customer service expertise and ability to work efficiently in fast-paced environments. These experiences, combined with my academic background, make me a versatile and reliable team member. Relocating to Perth as part of my Working Holiday Visa has been an exciting journey, and I am eager to bring my skills and enthusiasm to a new professional setting. I would welcome the opportunity to discuss how my skills and experience align with your needs. Thank you for considering my application, and I look forward to hearing from you.

Timeline

Care Assistant

Kingsley Court
11.2018 - 03.2021

Waitress

The Seacroft
04.2015 - 09.2017

Shop Assistant

Natural Inspirations
04.2013 - 10.2024

BSc - Psychology

Bournemouth University

Diploma in Higher Education - Level 3 Health And Social Care

Weymouth College

GCSE - Mathematics, English, BTEC Sports, Performing Arts

All Saints Secondary School
Porcha Marie