PORKO JAYARAMAN
Kurralta Park,South Australia
Summary
Accomplished Senior Executive with success converting leads, exceeding quotas and maximizing revenue with proactive and ambitious strategies. Decisive, passionate and devoted to outperforming expectations. Attentive, resourceful and personable with customers.
Overview
15
15
years of professional experience
Work History
Senior Sales Executive
The Good Guys
09.2018 - Current
- Utilized multiple marketing strategies to improve profitability by 50% and employed effective problem-solving techniques, increasing client satisfaction ratings.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
Customer Support Executive & Team Lead
Aelia Duty Free
10.2015 - 10.2020
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Multitasked and managed multiple deliverables and projects concurrently and facilitated the use of SAP for enterprise resource planning
Executive
Booktopia Pvt Ltd
07.2014 - 09.2015
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues by maximizing online orders processing and management
Administration Executive
General Optics Pvt Ltd
02.2014 - 12.2014
- Cultivated strong relationships with vendors and partners supporting administrative operations.
Asst Vice President
iGATE Global Solutions
05.2013 - 01.2014
- Supported business and hospitality needs of corporate partners and staff during meetings,company events and streamlined operations by prioritizing tasks, allowing senior staff to increase productivity.
- Used advanced software to prepare documents, reports, presentations and executive summaries
System And Support Analyst
Peters Of Kensington
10.2008 - 05.2013
- Managed service follow-up communications, confirming satisfactory resolution of customers' service requests via all communication channels
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Consulted with leadership to identify processes requiring improvement to support growth and success.
Education
Certificate in VMVare, Mcts, & Ccna - Computer And Information Systems Security
ITIC
Sydney, NSW09.2012
Master of Science - Information Systems
University of Ballarat
Sydney, NSW05.2010
Bachelor of Science - Electronics and Communication Engineering
Bharath Institute of Science And Technology
Chennai, India05.2007
Diploma in C++ - Management Information Systems
Anna University
Chennai, India04.2005
Skills
- Cargo, inventory,time and records management
- Motivational leadership skills
- Excellent communication skills
- Solution optimization by resolving disputes and problems
- Sales and marketing expertise
- Staff, vendor and client relationship management
- Microsoft Office 365, Pronto, Siebel, Kronos, PeopleSoft, Oracle, Windows XP, Windows Vista, Windows 7, and SAP software application
- Critical thinking
- Team building
- Organizational structuring
- Database maintenance
- Strong interpersonal communication skills
Accomplishments
· Listed among the top three sales person in the territory consistently in the years of 2016, 2017- 2023 selling various products and services.
· Only sales executive to upsell and attain the highest top sales for Marion branch, increasing millions in revenue consistently with track records.
· Recognized by the state, territory managers for my best achievements and received certificate recognition for achieving highest in sales annually.
· Sole contributor of $500k in sales for December 2019 - 2022 and overall highest sales achiever of Marion branch for 4 consecutive years
· Awarded as best employee in 2013
· Listed among outstanding performance leader’s board, increased overall efficiency by 20%, and coordinated a prestigious event at the premier location in Sydney.
Languages
English
Native or Bilingual
Timeline
Senior Sales Executive
The Good Guys
09.2018 - Current
Customer Support Executive & Team Lead
Aelia Duty Free
10.2015 - 10.2020
Executive
Booktopia Pvt Ltd
07.2014 - 09.2015
Administration Executive
General Optics Pvt Ltd
02.2014 - 12.2014
Asst Vice President
iGATE Global Solutions
05.2013 - 01.2014
System And Support Analyst
Peters Of Kensington
10.2008 - 05.2013
Certificate in VMVare, Mcts, & Ccna - Computer And Information Systems Security
ITIC
Master of Science - Information Systems
University of Ballarat
Bachelor of Science - Electronics and Communication Engineering
Bharath Institute of Science And Technology
Diploma in C++ - Management Information Systems
Anna University
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