Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

PORNRAWIN NARITJIRANUN

Summary

Motivated Management offering valuable contributions in all facets of administrative activities derived from diverse, 8-year background. Recognized for exemplary time management, organization, prioritization and work ethic.

Overview

9
9
years of professional experience

Work History

Spa Receptionist

The Langham, Melbourne
08.2022 - Current
  • Handled payments and processed credit card transactions.
  • Escorted clients to spa areas, treatment rooms, and offices.
  • Communicated with spa team members if clients cancelled or changed appointment times.
  • Developed relationships with guests to meet client needs and encourage repeat service.
  • Trained new hires on new appointment scheduling, opening, closing duties, and generating and balancing daily revenue reports.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Resolved customer problems and complaints.

Building Manager

Century 21 Property Aims Co., Ltd.
10.2020 - 06.2022
  • Planned and scheduled general maintenance, major repairs and remodeling projects.
  • Inspected grounds and facilities to identify necessary repairs.
  • Managed operations, maintenance and improvement of properties.
  • Managed and scheduled contract workers who completed building maintenance and upgrades.
  • Performed regular inspections of facility and documented all inspection information in reports.
  • Supervised 292-room apartment facility and staff of 38 employees.
  • Directed financial operations for building to maintain optimal budget targets.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Communicated effectively with owners, residents, and on-site associates.
  • Kept properties in compliance with local, state and federal regulations.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Maximized rental income while minimizing expenses through effective planning and control.

Spa Receptionist

Cattleya Thai Massage & Waxing
07.2016 - 02.2022

Real Estate Agent (Freelance)

WeYou Corporation Ltd.
04.2019 - 02.2020
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Spa Receptionist

Elemis Spa (MSPA International Limited)
10.2014 - 06.2016

Education

Diploma - Remedial Massage

Central Melbourne Institute
Melbourne, VIC
06.2023

Diploma - Diploma of Marketing And Communication

Australian Institute Of Technical Training Pty Ltd
Melbourne, VIC
10.2018

BBA - Business English

Rajamangala University of Technology
Bangkok, Thailand
03.2009

Skills

  • Customer Experience
  • Manage Files
  • Compliance Requirements
  • Seasonal Promotions
  • Interpersonal Communication Skills
  • Purchase Orders
  • Computer Proficiency
  • Guest Satisfaction
  • Appointment Scheduling and Management
  • Marketing Strategies
  • Corporate Policies

Accomplishments

  • Supervised team of 38 staff members.

Languages

Thai
Native or Bilingual
English
Professional Working

Timeline

Spa Receptionist

The Langham, Melbourne
08.2022 - Current

Building Manager

Century 21 Property Aims Co., Ltd.
10.2020 - 06.2022

Real Estate Agent (Freelance)

WeYou Corporation Ltd.
04.2019 - 02.2020

Spa Receptionist

Cattleya Thai Massage & Waxing
07.2016 - 02.2022

Spa Receptionist

Elemis Spa (MSPA International Limited)
10.2014 - 06.2016

Diploma - Remedial Massage

Central Melbourne Institute

Diploma - Diploma of Marketing And Communication

Australian Institute Of Technical Training Pty Ltd

BBA - Business English

Rajamangala University of Technology

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PORNRAWIN NARITJIRANUN