Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
Generic

Portia Carter Nicholls

Melbourne,VIC

Summary

Detail-oriented worker skilled at providing professional services to clients and customers Maintaining high professionalism and implementing skills for the best result in any circumstance. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in a job well done. Striving for knowledge expansion, experience, skills and professional development.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Professional Cleaner (owner)

CountrySide Clean
Shepparton, Victoria
01.2023 - Current
  • Swept, mopped, and vacuumed floors of all types in industrial and residential settings.
  • Dusted and polished furniture, fixtures, walls, windowsills, and window blinds.
  • Cleaned bathrooms by scrubbing toilets, sinks, showers and tubs, and mirrors.
  • Stocked restrooms with toilet paper, soap, paper towels.
  • Maintained cleaning supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Sanitized high-touch surfaces such as door handles and light switches.
  • Changed linens on beds when requested by client.
  • Utilized various cleaning solutions according to the type of surface being cleaned.
  • Responded promptly to customer inquiries regarding services provided.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Performed daily dusting, leather and wood surface polishing and wall washing.
  • Maintained safety protocols through safe handling of equipment and chemicals.

Professional Cleaner

David Bacon Cleaning
Shepparton, Victoria
01.2021 - 09.2023
  • Operated industrial cleaning equipment, such as vacuums and buffers, to clean carpets and hard surface floors.
  • Swept, mopped, vacuumed, and waxed floors of corporate offices.
  • Dusted furniture, fixtures, window sills, ledges, shelves, baseboards and other surfaces throughout the facility.
  • Cleaned restrooms including sinks, toilets and showers and bathtubs.
  • Washed walls up to 10-feet high with appropriate cleaning solutions.
  • Cleaned windows both inside and outside of the building when needed.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
  • Washed interior windows and mirrors.
  • Sanitized kitchen appliances including microwaves, refrigerators, ovens.
  • Maintained cleaning supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Utilized various cleaning solutions according to the type of surface being cleaned.

Retail Floor Worker

BCF
Shepparton, Victoria
09.2021 - 03.2022
  • Assisted customers with product selection, loading items onto carts, and answering questions.
  • Stocked shelves with merchandise throughout the store.
  • Operated cash register to process customer purchases.
  • Maintained a safe work environment by following all safety protocols.
  • Unloaded delivery trucks and restocked shelves as needed.
  • Conducted regular price checks to ensure accuracy of pricing labels.
  • Cleaned spills immediately using appropriate cleaning supplies and methods.
  • Organized backroom storage area according to company standards.
  • Performed daily maintenance tasks such as sweeping, dusting, and polishing surfaces.
  • Greeted customers upon entering the store and provided assistance as needed.

Factory Production Worker

SPC
Shepparton, Vic
02.2021 - 04.2021
  • Inspecting, sorting and grading fruit to a high standard
  • Lifting, pushing and pulling product in containers, pallets or bins
  • Maintained a fast, consistent and high standard while working fruit lines
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Planned and completed group projects, working smoothly with others.
  • Understood and followed oral and written directions.

Kitchen Hand

Hungry Jacks
Shepparton, Vic
03.2018 - 03.2021
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
  • Operated cash register to process customer payments accurately and efficiently.
  • Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
  • Ensured that all food products were prepared fresh daily and stored properly.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
  • Restocked supplies such as napkins, condiments for the convenience of customers.
  • Provided quality customer service by adhering to company policies and procedures.
  • Followed health department regulations regarding food storage temperatures and sanitation guidelines.
  • Checked expiration dates on products prior to stocking shelves or serving customers.
  • Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
  • Trained new employees on job duties and safe operation of kitchen equipment.
  • Collaborated with other team members to ensure timely completion of tasks.
  • Complied with all local health codes and regulations concerning food preparation and handling.
  • Adhered to company policies regarding attendance and punctuality.

Education

High School Diploma -

Lowood State High School
Lowood QLD
11-2017

Skills

  • Commercial Equipment Operations
  • Chemical Handling
  • Professional Appearance
  • Sanitization Techniques
  • Strong Work Ethic
  • Conflict Resolution Abilities
  • Problem-Solving Capabilities
  • Housekeeping
  • Quality Assurance
  • Crew Management
  • Customer Service
  • Exceptional Time Management
  • Complex Problem-Solving
  • Supply Inventory Management
  • Cash handling and eftpos processing
  • Communication and interpersonal skills
  • Work under pressure

Certification

Completed qualifications

  • Certificate III in Business
  • Certificate II in Information in Digital Media and Technology
  • Certificate II in Hospitality
  • Certificate II in Rural Operations
  • Certificate III in Civil Construction
  • Work safe White Card
  • Victorian drivers Licence

Accomplishments

  • Honours award ion Home economics
  • High distinction in Mathematics
  • High distinction in German

Affiliations

Oraganised events such as open days, presentation evenings and fundraising events.

Timeline

Professional Cleaner (owner)

CountrySide Clean
01.2023 - Current

Retail Floor Worker

BCF
09.2021 - 03.2022

Factory Production Worker

SPC
02.2021 - 04.2021

Professional Cleaner

David Bacon Cleaning
01.2021 - 09.2023

Kitchen Hand

Hungry Jacks
03.2018 - 03.2021

High School Diploma -

Lowood State High School

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Portia Carter Nicholls