My objective is to be part of a team that utilities my varied skills and qualifications, so I may contribute to the overall success of the company. Ideally to be part of a diverse and collaborative team where we can learn and support each other to achieve business objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Assistant
Target
Point Cook, VIC
05.2023 - Current
Greeted customers in a friendly manner and assisted with their inquiries.
Provided product knowledge to customers through effective communication.
Maintained a clean and organized work area at all times.
Handled returns and exchanges in accordance with store policies while maintaining positive customer relations.
Adhered to company standards for quality service delivery while ensuring customer satisfaction levels remain high.
Responded promptly to customer inquiries about order status or product availability.
Managed stock levels by ordering necessary supplies when needed.
Organized promotional displays according to company guidelines.
Crew Member
McDonalds
Werribee, VIC
03.2022 - 05.2022
Performed cashier duties such as taking orders, collecting payments and providing change.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Provided excellent customer service to maintain a positive atmosphere for guests.
Adhered to health department regulations regarding food handling procedures.
Resolved customer complaints in a professional manner.
Interacted pleasantly with guests to deliver quality customer service.
Administration Assistant
Cassar Automotive & Tyres
Hoppers Crossing, VIC
12.2020 - 11.2021
Provided administrative support to management team.
Answered incoming calls in a professional manner.
Organized and maintained files, including electronic records.
Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.
Greeted visitors in a courteous manner and provided assistance when necessary.
Monitored office equipment usage logs to ensure proper maintenance is performed.
Greeted visitors or callers to handle questions or direct to appropriate staff.
Provided general clerical support as required by departmental needs.