Sandeep Potti
Summary
An IT professional with 16+ years of experience in Project Management, Pre Sales support and coordination within IT Infrastructure & Managed Services and driven by passion to help clients find effective, efficient solutions and working with other people-focused, passionate professionals and teams. Have a strong knowledge in planning and coordinating and worked in diverse industries such as Banking, Education Finance, Government, IT and Manufacturing. Have the ability to develop and maintain effective long-term relationships at all levels in a customer organization and also with vendors.
Overview
16
16
years of professional experience
6
6
Certifications
Work History
Senior IT Project Co-ordinator
NSW Ministry of Health
01.2021 - 01.2024
- As member of Immunisation team with NSW Health, collaborated with Public Health Units, Local Health Districts IT, Technical teams within NSW Health, business analysts across various business modules and 3rd party Service Providers for implementation of Online Consent System systems and Data migration to support NSW School Vaccination Program.
- Enhanced communication between stakeholders by holding regular progress update meetings and sharing detailed reports
- Ensured data privacy compliance by thoroughly reviewing projects for potential risks related to sensitive information storage or transmission
- Coordinated cross-functional teams for multidisciplinary projects, resulting in more cohesive solutions
- Mitigated unforeseen obstacles during each phase of IT project lifecycle through proactive problem-solving techniques
IT Project Officer
NSW Ministry of Health
01.2018 - 01.2021
- As member of Immunisation team with NSW Health, collaborated with Public Health Units, Local Health Districts IT, Technical teams within NSW Health, business analysts across various business modules and 3rd party Service Providers for implementation of information management systems to support NSW School Vaccination Program.
- Maintained strict adherence to industry regulations, minimizing risk exposure for organization
- Drove innovation within department by promoting creative thinking and supporting new initiatives
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals
Pre-Sales Consultant & Junior Project Manager
SMS Management & Technology and ASG Group
01.2013 - 01.2018
- As Pre-Sales consultant & Project Manager, acted as an individual contributor providing specialist advice, support and solution to the client and internal team
- As project manager, have managed some internal projects and small projects for clients
- Also contributed to achievement of targets and customer satisfaction through delivery of highest quality technical support.
Technical Support & Solutions Consultant
Indicium Technology Group
- Worked as Technical Support & Solutions Consultant providing specialist advice, support and solution to client and internal team
- Have also worked as Internal Sales Support for Business Development Manager and Account Managers.
- Increased revenue and provided top product quality control and eliminate downtown
- Monitored project status and productivity while inspecting performances to decrease process discrepancies
Education
Masters in Information Technology -
University of South Australia
Adelaide, SA 04.2001 -
Bachelor of Information Technology -
Periyar University
India 04.2001 -
Skills
Project Managementundefined
Accomplishments
- Awarded employer of the month by NSW Ministry of Health
- Led sales team to grow revenue
- Led Pre-sales activities for multimillion dollar projects
- Received compliments from SMS Management Board & CEO for good work
- Handling multiple roles with organization because of outstanding performance in the areas like (Project management, Pre-Sales, Sales support, Account Management, & Operation)
Area Of Expertise
Experience in co-ordinating complex IT projects involving Requirements Gathering Analysis, conducting workshops, Documentation, Testing, Identifying System Defects and Quality Assurance
Strong skills in eliciting requirements, liaising with stakeholders and technical teams, documentation, user acceptance testing and support and delivering end user training.
Expertise in solving and translating raw data into business context.
Demonstrated analytical and problem solving, oral, written, and interpersonal communication skills.
Workshop and gather requirements and create Business Requirement Document (BRD), Functional Specification & Technical requirement documents,
Keep effective working relationships with business partners and across the project team at all levels to aid effective collaboration and communication.
Track project milestones and deliverables including documented artefacts.
Industry Experience
- Financial Services
- Education
- Government
- Manufacturing
- Information Technology
Career Overview
- NSW Ministry of Health, 2018 - 2024
- ASG Group, 2017 - 2018
- SMS Management & Technology, 2013 - 2017
- Indicium Technology Group, 2008 - 2013
Affiliations
- Project Management Institute
Certification
Prince2 Foundation Certified
Timeline
Senior IT Project Co-ordinator
NSW Ministry of Health
01.2021 - 01.2024
IT Project Officer
NSW Ministry of Health
01.2018 - 01.2021
Pre-Sales Consultant & Junior Project Manager
SMS Management & Technology and ASG Group
01.2013 - 01.2018
Masters in Information Technology -
University of South Australia
04.2001 -
Bachelor of Information Technology -
Periyar University
04.2001 -
Technical Support & Solutions Consultant
Indicium Technology Group
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