Pouya Kazemi Aria
Abbotsford,Australia
Summary
Results-driven Sales and Customer Service Professional with a strong background in direct sales, face-to-face marketing, and business development. Skilled in persuasion, negotiation, and customer engagement, with a proven ability to build lasting client relationships and drive revenue growth. Adept at handling objections, resolving customer concerns, and delivering exceptional service to enhance brand loyalty. Experienced in managing business operations, executing sales strategies, and optimizing processes for efficiency and profitability. Passionate about delivering high-quality customer experiences while continuously improving sales performance and team collaboration.
Overview
6
6
years of professional experience
Work History
Sales Associate
Orexis Innovation
01.2025 - Current
- Engaged in direct sales and face-to-face marketing, increasing product awareness.
- Built strong relationships with potential customers, leading to higher conversion rates.
- Applied persuasion techniques to overcome objections and close deals successfully.
- Assisted in marketing campaigns, representing brands in various public settings.
Business Manager and Sales Lead
Just Green
07.2024 - Current
- Established and managed the business, overseeing daily operations and strategic growth.
- Led marketing initiatives to drive customer engagement and increase sales revenue.
- Provided exceptional customer service, ensuring positive client experiences and handling inquiries.
- Developed strategies for upselling and cross-selling, boosting overall profitability.
- Effectively managed customer complaints and conflict resolution, ensuring customer satisfaction.
- Trained and supervised staff to maintain high service standards and business efficiency.
Business Manager and Customer Service Lead
Elounge Pizzeria
06.2019 - 11.2024
- Played a key role in establishing and managing the business, overseeing growth and customer experience.
- Developed and executed sales and marketing strategies to enhance brand presence and attract customers.
- Provided hands-on customer service, handling complaints and ensuring a high-quality dining experience.
- Designed promotional campaigns and community outreach programs to increase brand awareness.
- Managed inventory, supplier relations, and financial oversight, ensuring smooth daily operations.
- Trained and led a team to provide excellent service, maintaining a strong customer-focused culture.
Education
Bachelor of Civil Engineering (Honours) - Infrastructure
RMIT University
Melbourne, VIC02.2025
Skills
- Direct Sales & Face-to-Face Marketing
- Persuasion & Negotiation Techniques
- Customer Engagement & Rapport Building
- Conflict Resolution & Complaint Handling
- Upselling & Cross-Selling
- Business Development & Expansion
- Sales Strategy & Revenue Growth
- Communication & Active Listening
Languages
English
Persian
Hobbies and Interests
- Nutrition and Bodybuilding: Commitment to discipline and personal growth through fitness and healthy living.
- CAD Design: Creating architectural models and exploring structural concepts in AutoCAD.
Timeline
Sales Associate
Orexis Innovation
01.2025 - Current
Business Manager and Sales Lead
Just Green
07.2024 - Current
Business Manager and Customer Service Lead
Elounge Pizzeria
06.2019 - 11.2024
Bachelor of Civil Engineering (Honours) - Infrastructure
RMIT University
Similar Profiles
Swathi KonduriSwathi Konduri
Quality Auditor at Orexis Fresh Foods LimitedQuality Auditor at Orexis Fresh Foods Limited
Bridget WattsBridget Watts
Sales Leader at Orexis InnovationsSales Leader at Orexis Innovations
Haley WallaceHaley Wallace
Teacher at Frontier School Of InnovationTeacher at Frontier School Of Innovation