Summary
Overview
Work History
Education
Skills
Certification
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Prabakaran Poyyamozhi

Quality Engineering Lead
Melbourne

Summary

Results-driven Quality Engineering Lead with 12+ years of experience in building and scaling enterprise-wide quality assurance strategies. Proven track record in driving automation-first initiatives, implementing robust testing frameworks, and improving delivery velocity through metrics-driven project governance. Skilled in leading cross-functional teams, optimizing test processes, and fostering a culture of quality across the SDLC. Experienced Jira Administrator with a focus on enabling seamless workflows, process standardization, and tool-chain integration. Passionate about advancing shift-left testing, continuous testing, and embedding quality engineering principles at scale.

Overview

13
13
years of professional experience
8
8
Certifications

Work History

Quality Engineering Lead

Energy Australia
03.2024 - Current
  • Quality Engineering Lead for customer channels stream, managing a team of 14 Quality Engineers and 2 Senior Quality Engineers, operating within a multi-vendor environment with onshore and offshore delivery models.
  • Developed robust automation framework for data migration testing and web application testing.
  • Designed and implemented a product pricing calculator using NestJS - Typescript/ AWS Dynamo DB/ Terraform to enable test automation, resulting in approximately 20 person-days (PD) of savings per product pricing update.
  • Developed and enabled a test data management API service using NestJS to support efficient and scalable testing processes.
  • Implemented a data validation framework using Pytest to compare on-premises database tables with cloud-based Redshift tables.
  • Built a file transfer testing framework using Pytest to validate asynchronous file transformation and transmission processes.
  • Developed and deployed an API testing framework using Playwright, TypeScript, and Cucumber for end-to-end test coverage.
  • Designed and deployed an enterprise metrics dashboard leveraging Jira, Azure DevOps, and Power BI for real-time reporting and insights.
  • Mentored and coached team members on Pytest and Playwright to enhance automation capabilities and knowledge sharing.
  • Engineered an integration between ServiceNow and Jira using Integration Hub to centralize production incidents into a single backlog for Agile squads.
  • Implemented standardized requirement templates in Jira to capture mandatory information for enterprise-level file transfers, API development, and data ingestion—reducing clarification cycles and missed requirements.
  • A standardized workflow was also introduced to support approval and audit tracking.

Quality Architect

Cognizant Technology Solutions Australia
11.2020 - 02.2024
  • Project: Quality Architect for Customer Transformation Program.
  • Customer Transformation Program involves transforming legacy applications into cloud-based SaaS services to enable faster delivery and enhance customer experience.
  • The end-to-end technology stack has been redesigned to support API-driven services, from customer quoting through IVR to billing.
  • Conducted requirement analysis to support end-to-end test planning activities.
  • Performed test execution in the integrated test environment.
  • Designed and implemented product and pricing automation scripts to validate product and pricing (P&P) lookup values.
  • Accountable for addressing agent partner queries related to the Ignition Platform.
  • Responsible for performing Level 1 triage on production incidents reported by agent partners.
  • Designed and implemented end-to-end program dashboards to track progress across various stages of the SDLC using Power BI.
  • Generated on-demand test summary and defect reports using Power BI and Python scripts.
  • Automated data extraction from Jira using the Jira API and Python scripting.
  • Responsible for maintenance and enhancements of Power BI dashboards and reports.
  • Implemented a real-time AWS cost reporting dashboard using Power BI.
  • Designed and implemented Jira templates and workflows for Quality Engineering projects within Customer TransformationProgram.
  • Collaborated with Agile coaches to standardize Jira templates across Customer Transformation Program.

Senior Automation Specialist

Cognizant Technology Solutions Australia
02.2018 - 10.2020
  • Project: Senior Automation Specialist for the Baseline Regression Program.
  • The Telstra BSS & OSS CAT (Customer Acceptance Testing) project provides a complete end-to-end (E2E) testing experience across several IT applications managed by Telstra, an Australian telecommunications provider.
  • The scope includes order management and activation of mobile, IP, and VoIP network services.
  • The project involves activating both data and voice services, along with customer assurance processes.
  • Web-based tools such as the Customer Advisory Tool have been automated using Tricentis Tosca.
  • Conducted requirement analysis to identify and define automation scope.
  • Developed and implemented automation scripts for the regression test suite using Tricentis Tosca, supporting various technologies including Siebel CRM, Oracle SQL, Mainframe, Solaris Servers, and the Kenan rating system.
  • Created API test scripts for non-UI testing using Tosca API.
  • Implemented a 100% reusable test block framework for Siebel CRM, significantly reducing maintenance effort and increasing efficiency for new changes.
  • Enhanced the existing regression suite to support cross-environment execution (AT, CAT, Pre-Prod, Prod).
  • Ensured adherence to best practices during automation development.
  • Prepared and submitted status reports (daily, weekly, etc.) to the client.
  • Conducted proof-of-concept for mobile automation testing using Tosca and See Test.
  • Initiated migration of shakeout test scripts from Tosca to open-source tools: Selenium IDE, TestNG, and Cucumber BDD framework.
  • Provided design and solution inputs, along with identifying constraints in testing processes.
  • Delivered estimates for automation-related activities.
  • Automated complex billing systems such as Kenan and Mainframe using Tosca.

Senior Software Engineer

Accenture Services Pvt. Ltd
10.2012 - 08.2016
  • Project: Senior Functional Tester for Telstra (Integration Testing / Production Incident Testing / Application Testing).
  • Telstra is Australia’s largest telecommunications company.
  • The project involved functional testing of newly introduced features in the BSS system, including CRM and TCM modules, across System Testing, SIT (System Integration Testing), and UAT (User Acceptance Testing).
  • Accountable for analysing business and functional documentation to understand new products and business enhancements.
  • Involved in test planning, including analysing test requirements and creating test scenarios.
  • Responsible for developing manual test cases using the HP ALM 11 test tool, ensuring traceability of test cases to business requirements, and performing various data preparation activities.
  • Executed functional, integration, end-to-end (E2E), and regression test cases.
  • Collaborated with all vendors involved in the project to analyse and resolve test issues and defects.
  • Liaised with stakeholders and business analysts to obtain sign-off on testing activities.
  • Provided training and worked closely with business users and new team members to help them ramp up quickly.
  • Identified design issues and provided recommendations for improvement.
  • Conducted production incident testing in the pre-production environment to validate fixes for production defects.

Education

Bachelor's Degree - Electronics And Communications

Electronics And Communications Engineering
Anna University, Chennai
06.2012

Skills

  • JavaScript

  • Typescript

  • Python

  • MS Power BI

  • Tricentis Tosca

  • Postman

  • BDD Cucumber

  • Playwright

  • Nest Js

  • Django

  • HP ALM

  • Jira

  • Zephyr

  • Confluence

  • AWS

  • Azure

  • Jenkins

  • Azure Devops

  • AWS Dynamo DB

  • Postgres SQL

  • Oracle SQL

  • Functional Testing

  • UAT Testing

  • BVT Testing

  • Data Testing

Certification

Exploratory Testing from TRICENTIS TOSCA

<Enter your own>

Availability: 4 Weeks’ Notice

Timeline

Quality Engineering Lead

Energy Australia
03.2024 - Current

Quality Architect

Cognizant Technology Solutions Australia
11.2020 - 02.2024

Senior Automation Specialist

Cognizant Technology Solutions Australia
02.2018 - 10.2020

Senior Software Engineer

Accenture Services Pvt. Ltd
10.2012 - 08.2016

Bachelor's Degree - Electronics And Communications

Electronics And Communications Engineering

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Prabakaran PoyyamozhiQuality Engineering Lead