Prabal Dhar
Parkwood,QLD
Summary
Master's student in Information Technology with a solid background in customer service and operational support. Skilled in handling inquiries, processing transactions, and maintaining service areas to improve customer satisfaction in dynamic environments. Aiming to apply technical and interpersonal skills in a part-time role that fosters professional growth.
Overview
1
1
year of professional experience
2
2
Certifications
Work History
Customer Service Assistant (Part-time)
Millennium Press
Chittagong, Bangladesh
10.2025 - 02.2026
- Processed orders and prepared printed materials for collection
- Processed payments and maintained accurate order records
- Assisted customers with printing orders and product inquiries
- Delivered friendly support to foster positive customer interactions
- Ensured cleanliness and organization of customer service area to enhance customer experience
Customer service & kitchen help (part-time)
Snip Cafe
Chittagong, Bangladesh
08.2025 - 10.2025
- Greeting customers, taking orders, and handling inquiries to enhance customer experience in fast-paced café
- Collaborating with kitchen and service staff to ensure timely and friendly customer service
- Coordinating front-desk activities to streamline customer flow during peak hours
- Processed cash and digital payments while maintaining register accuracy
- Maintained cleanliness of service area and supported daily café operations
- Supported daily operations at a local café
Education
Master of Information Technology -
Griffith University
Gold Coast, QLD03-2026
Bachelor of Technology - Computer Science Engineering
Jain University
India01-2025
Skills
- Customer service
- Cash handling
- Food preparation
- Inventory management
- Technical proficiency
- Microsoft Office suite
- Analytical skills
- Problem solving
- Professionalism under pressure
- Communication skills
Availability
Work Rights: Student Visa – Eligible to work 24 hours per week
Availability Monday – Wednesday: After 4:00 PM
Thursday, Saturday – Sunday: Full availability
Languages
- English, Fluent
- Bengali, Native
- Hindi, Fluent
Languages
English
Full Professional
Bengali
Full Professional
Hindi
Professional
Certification
SITHFAB021-Provide Responsible Service of Alcohol
SITXFSA005-Use hygienic practices for food safety
Timeline
Customer Service Assistant (Part-time)
Millennium Press
10.2025 - 02.2026
Customer service & kitchen help (part-time)
Snip Cafe
08.2025 - 10.2025
Master of Information Technology -
Griffith University
Bachelor of Technology - Computer Science Engineering
Jain University