Prabal Gajendran
Southbank,VIC
Summary
Law student with 5 years of diverse experience in legal, administration and retail environments, showcasing strong communication, team collaboration, and critical thinking skills. Proven track record in driving sales and enhancing customer experiences, alongside a solid foundation in legal case management and document drafting. Passionate about applying these skills to excel in the legal field and eager to contribute to innovative legal solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Legal Intern
Monash Law Clinics
01.2026 - Current
- Personally overseeing 4-5 clients at a time on various matters with output being reviewed by a supervisor
- Tasks include one on one client consultations, legal research, file management and reviewing evidence.
- Working with Actionstep software as well as Microsoft Office
- Collaborated with fellow interns on group projects, fostering a positive team environment and enhancing productivity.
- Updated clients regularly on case progress through written correspondence or phone calls under supervising lawyer's supervision; maintaining excellent communications that resulted in satisfied clients.
- Handled disputes related to MVA, tenancy, fines, Centrelink debt and family violence
Summer Intern
Darmani Adjusters & Investigators
11.2025 - 01.2026
- Assisted in case insurance investigations by gathering and analyzing relevant documentation.
- Coordinated schedules for field investigations, ensuring timely completion of tasks.
- Conducted preliminary interviews with clients to collect essential information for claims processing.
- Developed detailed reports summarizing findings from investigations and client interactions.
Sales Associate
Coach Australia
05.2023 - 11.2025
- Facilitated sales reaching nearly $1 000 000, consistently ranking among top performers through strategic customer engagement and upselling techniques.
- Coordinated with a 33-member team to enhance store operations, improving workflow efficiency and ensuring a seamless customer experience.
- Executed stocktake duties and appointed to visual merchandising team to maintain inventory accuracy and attractively present products, boosting customer interest.
- Fostered a positive team environment, mentoring new associates to enhance their skills and confidence in a fast-paced retail setting.
- Monitored sales trends and customer feedback to inform merchandising strategies, leading to noticeable results in sales growth and customer satisfaction.
- Drove sales strategies that led to notable revenue growth, consistently achieving top performance and recognition as Employee of the Month (June 2025).
Sales Associate
H&M
01.2023 - 04.2023
- Worked this part-time retail sales associate job to start improving confidence and people skills prior to beginning the law school journey.
- Enhanced customer engagement through personalized service, fostering a welcoming environment that encouraged repeat visits.
- Streamlined stock management processes, ensuring optimal inventory levels and reducing stock discrepancies, leading to improved sales efficiency.
- Coordinated with team members to execute promotional events, significantly boosting foot traffic and driving sales during peak periods.
- Maintained accurate cash handling procedures and daily reconciliations, ensuring financial accuracy and minimizing discrepancies.
Legal Internship
Sekar, Gill & C.Suren
12.2022 - 04.2023
- Shadowed and studied under a name partner at this boutique firm that specialised in motor insurance, personal injuries, and employment dispute.
- Spent several weeks focusing on case management, costs management as well as case files organization.
- Managed case files and documentation processes, leading to streamlined operations and quicker access to critical information for attorneys.
- Partnered with senior attorneys to draft legal briefs, fostering teamwork and contributing to successful case strategies.
- Organised and maintained detailed case management systems, ensuring compliance with legal standards and facilitating efficient case progression.
- Assisted in drafting comprehensive legal documents, enhancing team efficiency and contributing to a higher success rate in case outcomes.
Administration Manager
Medcarers
07.2021 - 11.2021
- Assisted from the ground up in creating the website and social media accounts as well as designing the logo.
- Acted as intermediary for clinics owned by this company, was the main point of communication.
- Fostered a collaborative environment by training new administrative staff, enhancing team efficiency and ensuring smooth operations.
- Streamlined appointment scheduling processes, significantly improving clinic workflow and reducing patient wait times.
- Analyzed social media engagement metrics to refine content strategy, resulting in increased brand visibility and patient outreach.
- Developed a comprehensive communication system between clinics, enhancing information flow and strengthening operational synergy.
- Coordinated event logistics for new clinic launches, ensuring seamless execution and positive attendee experiences.
Administration Assistant
Cosmedic Clinic
04.2020 - 07.2021
- Facilitated smooth operations by managing appointment scheduling, enhancing patient flow and satisfaction.
- Streamlined communication processes for the medical team, leading to improved coordination and timely patient care.
- Monitored and reconciled accounting records, ensuring financial accuracy and contributing to budget adherence.
- Coordinated social media content, increasing online engagement and promoting clinic services effectively.
- Maintained organized reception area, managing calls and inquiries to foster a welcoming environment for patients.
Education
High School Diploma -
St. Francis Institution Malaysia
Malaysia12.2018
Tertiary Studies - General
Trinity College Foundation Studies
Melbourne11.2019
Bachelor of Arts - Psychology and Criminology
The University of Melbourne
Melbourne12.2022
Juris Doctor -
Monash Law Postgraduate
Melbourne05.2026
Skills
- Legal research
- Client communication
- Teamwork and collaboration
- Time management
- Documentation and reporting
- Filing systems
Certification
- Activities Officer, Malaysians of Melbourne University - 2020-2021
- Activities Director, Malaysians of Melbourne University - 2021-2022
- Event Officer, Melbourne University Boxing - 2024-2025
- Social Justice & Equity Board (P.O.C Subcommittee), Monash Law School Society - 2025
Languages
English Native
Native or Bilingual
Malay Highly proficient
Native or Bilingual
Interests
Reproductive Health Association Malacca
- Assisted on a voluntary basis with health screenings at several refugee camps in Malaysia
Lions Club International - Malacca Branch
- Assisted with and help facilitate charity events to raise funds for disadvantaged communities
Beyond Blue
- Attended several events as a booth volunteer carrying out simple tasks
Extracurricular activities
Speech & Drama
- Grade 1 to Grade 6 Communication Skills Certification from Trinity College London (Level 3 Certificate)
- Speech and Drama Introductory Level Certification from Australian Guild Music & Speech Examinations Board
Piano
- Grade 6 Piano Certification from The Associated Board of Royal Schools of Music
- Grade 5 Piano Theory from The Associated Board of Royal Schools of Music
Timeline
Legal Intern
Monash Law Clinics
01.2026 - Current
Summer Intern
Darmani Adjusters & Investigators
11.2025 - 01.2026
Sales Associate
Coach Australia
05.2023 - 11.2025
Sales Associate
H&M
01.2023 - 04.2023
Legal Internship
Sekar, Gill & C.Suren
12.2022 - 04.2023
Administration Manager
Medcarers
07.2021 - 11.2021
Administration Assistant
Cosmedic Clinic
04.2020 - 07.2021
High School Diploma -
St. Francis Institution Malaysia
Tertiary Studies - General
Trinity College Foundation Studies
Bachelor of Arts - Psychology and Criminology
The University of Melbourne
Juris Doctor -
Monash Law Postgraduate