Prabal Neupane
Summary
Personable Office Administrator with one year of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
4
4
years of professional experience
Work History
Office Administrator
IPC Solutions
10.2022 - 08.2023
- Streamlined office processes by implementing efficient organizational systems and digital tools.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Communicated with customers by phone, email, or in-person to provide information.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Supported departmental goals with the coordination of inter-departmental meetings and collaborative initiatives.
Cafe Manager
The Shed
09.2019 - 01.2021
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Improved customer satisfaction by implementing efficient service procedures and staff training programs.
- Streamlined cafe operations for increased efficiency and reduced waste, with thorough inventory management.
- Enhanced team productivity through effective scheduling, task delegation, and performance evaluations.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
Education
Bachelor of Information Technology - Information Technology
Victoria University
Sydney, NSW07.2021
Skills
- Telephone Reception
- Technical Support
- Database Entry
- Mail Handling
- Administrative Support
- Office Supply Management
- Excellent written and verbal communication
- Team Player and can also work autonomously
- Attention to details and exceptional time management ability
- Microsoft Office Suite and Microsoft Windows Expertise
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Professional Working
Timeline
Office Administrator
IPC Solutions
10.2022 - 08.2023
Cafe Manager
The Shed
09.2019 - 01.2021
Bachelor of Information Technology - Information Technology
Victoria University
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