Prabesh Basnet
Cranbourne East,VIC
Summary
Friendly and reliable Food And Beverage Attendant skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Kitchen Hand
ORA D' ORO
02.2024 - Current
- Website: www.oradoro.com.au
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Managed time to juggle multiple tasks simultaneously with ease.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Plated and presented food following chef requirements.
Food and Beverage Attendant
Cable Beach Club Resort & Spa
01.2023 - 01.2024
- Website: www.Cablebeachclub.com
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Processed payments and provided receipts to establish proof of transaction.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
Trainee (Food & Beverage Service)
Yak & Yeti
01.2020 - 06.2020
- Website: www.yakandyeti.com
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Learned new materials, processes, and programs quickly.
- Greeted and seated guests to provide friendly and welcoming experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.
- Identified areas of improvement in current training programs and implemented necessary changes for better outcomes.
Trainee (Food & Beverage Service)
Kathmandu Guest House
07.2019 - 09.2019
- Website: www.ktmgh.com
- Supported departmental tasks to increase understanding of industry processes.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
- Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
- Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.
Trainee (Food & Beverage Service)
Gokarna Forest Resort
01.2019 - 04.2019
- Website: www.gokarna.com
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Consistently met tight deadlines for high-volume orders without compromising quality.
- Established effective communication channels between front-of-house staff and kitchen personnel.
- Streamlined baking processes for improved efficiency and reduced waste.
- Handled high-pressure situations calmly during peak business hours while maintaining top-quality service.
Education
Certificate III, IV in Cookery - Hospitality
Accumen Institute of Further Education
Elizabeth Street Richmond02.2026
Bachelor's Degree - Hospitality Administration And Management
Academy of Culinary Arts & Hospitality Management
Lalitpur, Nepal11.2022
Trainee (Food & Beverage Service) -
Kathmandu Guest House
09.2019
Trainee (Food & Beverage Service) -
Gokarna Forest Resort
04.2019
Higher Secondary Education -
Goldengate International College
08.2018
Skills
- Team Collaboration
- Documentation And Reporting
- Leadership Qualities
- Technical skills
- Customer Relationship Management
- Time Management
- Excellent Communication
- Active Listening
- Multitasking Abilities
- Decision-Making
- Attention to Detail
- Task Prioritization
Accomplishments
- 12/01/2018, 11/01/2022, Bachelor's degree, Academy of culinary arts & Hospitality Management, www.culinaryarts.com.np, Lalitpur, Nepal
- 07/01/2016, 08/01/2018, Higher Secondary Education, Goldengate International College, www.goldengate.edu.np, Kathmandu, Nepal
Languages
English
Hindi
Nepali
Departmentpreferences
- F&B Production
- Guest Relations
- Marketing
- HR
- Events
- Revenue management
- Restaurant
- Bar
References
- , Chef, Ora D' Oro, 0414015474, sagar.basnet018@gmail.com
- Megan Bromley, Human Resource coordinator, Cable Beach Club Resort & Spa, (08)91920418, hradmin@cablebeachclub.com
- Bijay Pyakurel, Human Resource Manager, Yak & Yeti, +977-1-4240520, personnel@yakandyeti.com.np
Work Preference
Work Type
Part TimeImportant To Me
Career advancementTeam Building / Company RetreatsPersonal development programsFlexible work hoursWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux
Interests
Music Composition
Soccer
Cricket
Travelling
Riding Motorbikes
Timeline
Kitchen Hand
ORA D' ORO
02.2024 - Current
Food and Beverage Attendant
Cable Beach Club Resort & Spa
01.2023 - 01.2024
Trainee (Food & Beverage Service)
Yak & Yeti
01.2020 - 06.2020
Trainee (Food & Beverage Service)
Kathmandu Guest House
07.2019 - 09.2019
Trainee (Food & Beverage Service)
Gokarna Forest Resort
01.2019 - 04.2019
Certificate III, IV in Cookery - Hospitality
Accumen Institute of Further Education
Bachelor's Degree - Hospitality Administration And Management
Academy of Culinary Arts & Hospitality Management
Trainee (Food & Beverage Service) -
Kathmandu Guest House
Trainee (Food & Beverage Service) -
Gokarna Forest Resort
Higher Secondary Education -
Goldengate International College
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