Prabha Poudel
Makeup artist
Miranda,NSW
Summary
Dynamic and results-driven professional with a strong background in customer service excellence at Zara Miranda. Proven ability to build lasting relationships and enhance customer satisfaction. Skilled in cash handling and time management, consistently exceeding sales targets while demonstrating patience and empathy in all interactions.
Overview
7
7
years of professional experience
Work History
Cashier
Zara Miranda
01.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Bistro Supervisor
Sharks at Kareela
05.2018 - 02.2025
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Delivered exceptional guest experiences and taught team how to handle different situations
- Upheld high standards of quality in all aspects of the operation including food preparation, presentation, and service delivery processes.
- Supervised, supported, scheduled and assigned daily work to bistro team members.
- Managed staff schedules, ensuring adequate coverage during peak hours and minimizing labor costs.
Assistant Makeup Artist
HeSheLa Hair & Beauty Salon
02.2024 - 11.2024
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the safety of all clients.
- Developed strong relationships with clients by being attentive to their needs and providing exceptional customer service.
- Improved client experience with detailed consultations, understanding their preferences and desired outcomes.
- Assisted lead makeup artist in preparing clients for photo shoots, ensuring a professional and efficient process.
- Streamlined makeup application processes by efficiently organizing supplies and tools for easy accessibility during appointments.
Sales Assistant
W Cosmetics Hurstville
03.2024 - 10.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
Intro To Makeup - Makeup
Cameron Jane Makeup Academy
Pitt Street Haymarket Cabin Attendant‘s Degree - Air Hostess
Air Hostess Training Institute
Kathmandu Nepal 12.2015
Higher School Diploma - Business Management
Agree Sisnery Higher Secondary School
Lalitpur Nepal 09.2013
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Customer service excellence
Languages
English
Full Professional
Hindi
Professional Working
Nepali
Native or Bilingual
Timeline
Cashier
Zara Miranda
01.2025 - Current
Sales Assistant
W Cosmetics Hurstville
03.2024 - 10.2024
Assistant Makeup Artist
HeSheLa Hair & Beauty Salon
02.2024 - 11.2024
Bistro Supervisor
Sharks at Kareela
05.2018 - 02.2025
Intro To Makeup - Makeup
Cameron Jane Makeup Academy
Cabin Attendant‘s Degree - Air Hostess
Air Hostess Training Institute
Higher School Diploma - Business Management
Agree Sisnery Higher Secondary School
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