PRABHAKAR THAPA
Arakoon,NSW
Summary
Ambitious HR Executive with over 5 years of overseas experience in diverse technical, clerical, and administrative office duties. Highly skilled in time management, HR policies and appointment setting. Driven professional with superior technical and communication skills. Solid background in assessing, training and inspiring new employee personnel. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
12
12
years of professional experience
Work History
Retail Assistant
ALDI Australia
07.2022 - Current
- Checked incoming orders and organized new stock
- Supported current production needs by moving items between equipment, conveyors, and staging areas
- Completed projects and work assignments despite tight deadlines
- Inspected final products to assess compliance with quality standards and established tolerances
- Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules, and evaluations
- Optimized shop communication by acting as liaison between departments.
- Maintained tidy and organized store environment to comply with cleanliness standards
- Greeted customers, helped locate merchandise, and suggested suitable options
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Used POS system to process sales, returns, online orders, and gift card activations
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
Shop Assistant
IGA Supermarket
03.2017 - 12.2019
- And again restarted from 2020
- Checked incoming orders and organized new stock
- Supported current production needs by moving items between equipment, conveyors and staging areas
- Completed projects and work assignments despite tight deadlines
- Inspected final products to assess compliance with quality standards and established tolerances
- Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations
- Optimized shop communication by acting as liaison between departments.
Proprietor
Swastik Surgical House
12.2015 - 01.2017
- Devised, deployed, and monitored processes to boost long-term business success and increase profit levels
- Set enforced and optimized internal policies to maintain efficiency and responsiveness to demands
- Trained, motivated and disciplined team of 8 professionals
- Formulated business plan to launch company services and signed new accounts
- Surpassed revenue objectives year over year through strategic promotional plans
- Developed and managed relationships with vendors and suppliers
- Established, optimized, and enforced business policies to maintain consistency and high-quality standards across the healthcare industry
- Applied human resources expertise to optimize hiring, training, and performance
- Provided customer service on all accounts and resolved problems
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Human Resources Executive
Bhandari Overseas Private Limited
11.2011 - 09.2015
- Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture
- Maintained company compliance with all local, state and government laws, in addition to establishing organizational standards
- Liaised between multiple business divisions to improve communications
- Developed succession plans and promotion paths for all staff
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates
- Interviewed potential hires, negotiated salaries and benefits, and performed reference checks.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
Education
Assistant Agent in Real Estate - Real Estate
Entry Education
05.2023
Diploma of Human Resource - Management
TAFE
11.2021
Bachelor of Business Science - undefined
Tribhuvan University
04.2015
Skills
- Excellent communication skills:
- Active listening, Friendliness in speech, Confident with communicating to people from different cultural and linguistic background, comfortable and confident in giving and receiving feedback
- Excellent Technical Capabilities: Knowledge and understanding of modern ways of media and advertisements, information technology, mathematics, or scientific tasks
- Strong Initiative to learn and adapt in new environment: Very proactive in my work, always prepared to learn Known to adapt easily in a new environment
- Strong people management skills:
- Can deal effectively with a multidisciplinary team and maintain harmony Developed strong people management skills during my work as an HR executive and nursing assistant
- Recruitment: Knowledge and understanding of the recruitment process Confident in screening candidates according to selection criteria, conducting background checks, preparing need based contract and induction of new employees
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Retail Assistant
ALDI Australia
07.2022 - Current
Shop Assistant
IGA Supermarket
03.2017 - 12.2019
Proprietor
Swastik Surgical House
12.2015 - 01.2017
Human Resources Executive
Bhandari Overseas Private Limited
11.2011 - 09.2015
Assistant Agent in Real Estate - Real Estate
Entry Education
Diploma of Human Resource - Management
TAFE
Bachelor of Business Science - undefined
Tribhuvan University
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