Prabhdeep Josan
Rockhampton,QLD
Summary
Results-driven social worker with a Master’s Degree in Social Work and extensive experience in child protection, case management, and youth development. Currently excelling as a Child Safety Officer, responsible for managing complex child protection cases, performing thorough assessments, and implementing strategic safety plans to safeguard at-risk children. Demonstrated expertise in previous roles as a Case Manager, where I successfully managed diverse caseloads, coordinated with community resources, and tailored support to meet individual client needs. My career began as a Youth Worker, where I designed and led programs that fostered personal growth and resilience among youth. Recognized for exceptional interpersonal skills, a collaborative approach, and a steadfast commitment to advancing the well-being of individuals and families through comprehensive support and advocacy.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Child Safety Officer
Department of Child Safety, Senior and Disability Services
Rockhampton, Queensland
06.2024 - Current
- Conducted assessments and investigations of allegations of abuse or neglect of children in accordance with agency guidelines.
- Work collaboratively in a multi-disciplinary team, to provide integrated child protection practices including intake, assessment, intervention, casework, and complex case management.
- Build professional relationships with children, parent, guardians, colleagues, stakeholders, and service providers.
- Demonstrate commitment to maintaining cultural capability, engaging in self-directed learning about Aboriginal and Torres Strait Islander cultures, and contributing to a culturally safe and inclusive workplace.
- Maintain accurate case records in line with departmental policies, statutory responsibilities, and the child protection practice framework.
- Coordinated with local law enforcement agencies when necessary to ensure the protection of vulnerable children.
- Monitored court proceedings related to cases involving child safety issues.
- Participated in multi-disciplinary teams that review suspected instances of physical, sexual, or emotional abuse towards children.
- Worked closely with foster care providers to ensure proper placement for neglected or abused youths.
Case Worker
Mercy Community
Kingaroy, Queensland
01.2024 - 05.2024
- Established and maintained relationships with key stakeholders.
- Monitored program performance and outcomes for successful delivery of services.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Provided leadership, guidance and support to staff members.
- Checked with newly placed children frequently to support comprehensive success and assimilation.
- Developed and implemented training programs for staff.
- Enhanced client outcomes by developing comprehensive case plans and coordinating supportive services.
Youth Worker
Hope Support Service
Brisbane, Queensland
05.2023 - 12.2023
- Form and maintain professional, nurturing relationships with children and young people by building trust through visible interest and active engagement
- Act as an appropriate adult role model, seeking to engage young people, children and families in purposeful activities aimed at developing life skills and positive self-worth
- Support the involvement of family and where applicable, facilitate family visits/connection and the promotion of positive family relationships and positive parenting practices with children and young people, to suit individual needs
- Promote and encourage positive relationships with peers and other persons significant to the child/young person including parents and caregivers
- Assist the child/young person to participate as full as possible in making decisions about the activities undertaken.
- Supported and mentored students in developing skills to become successful in community.
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
Education
Master of Social Work (Qualifying) - Social Work Practice, and Frameworks for Practice in Mental Health, Family Violence Indigenous Studies, Social Work Research, Social Policy, Advocating Families, Communities and Individuals under Social, Political and Legal Frameworks of Human Rights.
Federation University
Berwick, VIC02.2023
Bachelor of Arts - Social Science
Guru Nanak Dev University
Amritsar, Punjab06.2019
Skills
- Worked closely with client plan development, enhancing client's satisfaction rating by meeting individual needs
- Establish community connections for benefiting clients and their families
- Can deliver the services to the client in a professional way by using different theories
- Strong communicator; able to communicate effectively with people of all age groups and social backgrounds
- Highly efficient in teamwork, Multi-tasking, and Positive attitude
- Non-judgmental attitude
- Active listener and value the confidentiality of clients
- Advocacy: Strong advocacy skills to represent clients' interests and ensure access to necessary services, resources, and support systems
- Empathy and Compassion: Demonstrated empathy and compassion to build rapport with clients, understand their experiences, and provide sensitive and supportive care
Certification
- Membership with the Australian Association of Social Workers/ AASW.
- Accredited from AASW.
- Working with children check.
- National Police check.
- NDIS Worker Screening check.
- First Aid Certification.
- CPR Certification.
- Current Driver's Licence
Timeline
Child Safety Officer
Department of Child Safety, Senior and Disability Services
06.2024 - Current
Case Worker
Mercy Community
01.2024 - 05.2024
Youth Worker
Hope Support Service
05.2023 - 12.2023
Master of Social Work (Qualifying) - Social Work Practice, and Frameworks for Practice in Mental Health, Family Violence Indigenous Studies, Social Work Research, Social Policy, Advocating Families, Communities and Individuals under Social, Political and Legal Frameworks of Human Rights.
Federation University
Bachelor of Arts - Social Science
Guru Nanak Dev University
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