Summary
Overview
Work History
Education
Skills
Languages
Languages
Affiliations
References
Timeline
Generic
Prabhdeep Singh

Prabhdeep Singh

Donnybrook,VIC

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Now looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Bus Driver

Dyson Group of companies
Reservoir, VIC
11.2022 - 01.2024
  • Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
  • Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
  • Greeted customers in a friendly manner when boarding the bus.
  • Assisted elderly or disabled passengers with boarding and disembarking from the bus.
  • Provided courteous customer service while answering questions regarding routes and schedules.
  • Collected fares, tickets and passes accurately.
  • Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
  • Reported any incidents that occurred during route travel to management personnel immediately.
  • Responded quickly and calmly in emergency situations such as accidents or medical emergencies.
  • Verified that all passengers were seated before operating the bus.
  • Maintained order among passengers during trip by enforcing rules of conduct.
  • Followed designated routes according to timetables while obeying speed limits at all times.
  • Monitored traffic conditions along assigned routes in order to plan alternate routes if necessary.
  • Communicated effectively with dispatch staff via two way radio regarding delays, detours.
  • Stocked buses with supplies such as maps, brochures and other materials for passenger use.
  • Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
  • Obeyed DOT rules and regulations and local laws to maximize safety.
  • Operated bus professionally and interacted with passengers to foster pleasant rides.
  • Learned and followed school transportation procedures.
  • Used navigation equipment and two-way radio while remaining focused on safety.
  • Drove vehicles over routes or to destinations, complying with traffic regulations to provide smooth and safe rides for passengers.
  • Complied with local traffic regulations and safety requirements for bus operation.
  • Inspected vehicles and checked gas, oil and water levels prior to departure.
  • Handled passenger emergencies or disruptions.
  • Advised passengers to be seated and orderly while on vehicles.
  • Parked vehicles at loading areas to board passengers.

Supervisor

Auspod Styrene Indutries Pty Ltd.
Campbellfield
04.2018 - 11.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
  • Analyzed equipment breakdowns using various troubleshooting methods.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Audited and documented processes and procedures for new accounts department.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Interviewed, hired and trained new employees for production positions.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.

Assistant Manager

Supercheap Auto
Werribee
01.2015 - 03.2018
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications
  • Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures
  • Analyzed equipment breakdowns using various troubleshooting methods
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets
  • Audited and documented processes and procedures for new accounts department
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Interviewed, hired and trained new employees for production positions
  • Evaluated employee performance and coached and trained to improve weak areas
  • Maintained compliance with company policies, objectives and communication goals
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
  • Monitored security and handled incidents calmly.

Team Leader Manager

Nature's Aquarium
Warragul
02.2012 - 10.2014
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office
  • Led employee relations through effective communication, coaching, training and development
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service
  • Implemented new working processes to deliver multiple improvements
  • Met with clients to maintain communication to enhance teams' execution on new products
  • Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.

Education

Diploma of Leadership & Management - Organizational Leadership

Central Australian College
09.2017

Graduate Diploma of Migration Law - Migration Law

UTS
Sydney, NSW

Skills

  • Scheduling and Coordinating
  • Safe Work Methods
  • Shrinkage Prevention
  • Technical Proficiency
  • Resolving Complaints
  • Job Assignments
  • Business Processes and Procedures
  • Managing Operations and Efficiency
  • Administration and Reporting
  • Driver Routing
  • Shift Scheduling
  • Analytical Thinking
  • Staff Training
  • Coaching and Mentoring
  • Teamwork and Collaboration
  • Attention to Detail
  • People Management
  • Horse Riding
  • Overcoming Obstacles
  • Sales Monitoring
  • Statistical Data Gathering
  • Shift Coverage
  • Retail Knowledge
  • Business Analysis
  • Passenger Safety
  • Passenger Assistance
  • Map Reading
  • Transporting Students
  • Safety-focused

Languages

  • Hindi, Full Professional
  • Punjabi, Native or Bilingual
  • English, Full Professional

Languages

English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual

Affiliations

  • Horse Riding
  • Driving

References

References available upon request.

Timeline

Bus Driver

Dyson Group of companies
11.2022 - 01.2024

Supervisor

Auspod Styrene Indutries Pty Ltd.
04.2018 - 11.2022

Assistant Manager

Supercheap Auto
01.2015 - 03.2018

Team Leader Manager

Nature's Aquarium
02.2012 - 10.2014

Diploma of Leadership & Management - Organizational Leadership

Central Australian College

Graduate Diploma of Migration Law - Migration Law

UTS

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Prabhdeep Singh