Prabhjot Kaur
Adelaide,SA
Summary
Adept at enhancing customer satisfaction and streamlining operations, my tenure at Singh Sweets & Punjabi Restaurant showcases a proven track record in handling high-pressure situations and improving guest return rates. Skilled in order taking and fostering a team player attitude, I excel in delivering attentive service and maintaining financial accuracy.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Singh Sweets & Punjabi Restaurant
2024.05 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Increased guest return rate through personable interactions and genuine interest in their dining preferences.
- Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
Pizza Server
Pizza 365
2022.07 - 2023.07
- Assisted with maintaining a clean and organized dining area for an enjoyable atmosphere.
- Developed rapport with regular customers, fostering loyalty through personalized service and attention to detail.
Education
Certificate III - Chef Training
Gills College,Australia
118 King Willam Street Skills
- Strong Work Ethic
- Team player attitude
- Positive demeanor
- Phone Etiquette
- Foreign language skills
- Table setting expertise
- Order Taking
- Greeting guests
- Payment Processing
Timeline
Front of House Employee
Singh Sweets & Punjabi Restaurant
2024.05 - Current
Pizza Server
Pizza 365
2022.07 - 2023.07
Certificate III - Chef Training
Gills College,Australia
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