Prabhjot Kaur
Pakenham,VIC
Summary
Detail-focused Assistant brings a hands-on approach and amazing energy to meet task-based needs. Reliable, quick-paced, and team-oriented nature streamlines background operations. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable assistant with a strong ability to handle customers. Offering team management and punctuality. Highly organized, proactive and punctual with a team-oriented mentality. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Assistant
Mane System
11.2021 - Current
- Served as contact person and source of information to maintain good communication with clients.
- Maintained positive working relationships with fellow staff and management.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
- Set up workstation and treatment room with products, equipment and supplies to facilitate services .
- Stocked inventory and ordered office and kitchen supplies.
- Answered incoming calls and recorded accurate messages.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Trained new team members using approved training materials and information.
- Followed updated techniques to color and treat hair and produce consistent results.
Commercial Cleaner
Sanitized Company
11.2022 - 01.2023
- Identified possible maintenance or safety issues and reported to supervisor and client.
- Cleaned building floors by sweeping, mopping, or vacuuming.
- Serviced, cleaned, and restocked restrooms.
- Followed safety processes for all manual and electric cleaning equipment.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Removed trash bags, broke down boxes, and placed recyclable materials in designated disposal areas.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters, and mirrors.
- Dusted furniture, machines, or equipment.
Customer Service Representative
Sushi Hub
03.2021 - 10.2022
- Improved customer service wait times to mitigate complaints.
- Consulted with customers to resolve service and billing issues.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Cleaner
ARC
05.2021 - 08.2021
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
- Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Chef and Customer Service
Gobind sweet
08.2018 - 03.2021
- Trained and supervised line cooks to develop new skills and improve team performance.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Prepared meats, vegetables or desserts according to orders or instructions.
- Carried food supplies, equipment and utensils to and from storage and work areas.
Education
Master of Professional Studies -
ATMC
Melbourne, VIC05.2021
Traffic Control Management - Trade
Civil Training
Dandenong, VIC04.2021
M.TECH Software Engineering -
ATMC
Melbourne, VIC03.2020
Skills
- Team Collaboration
- Time Management
- Computer Skills
- Task Prioritization
- Credit Card Payment Processing
- Calm and Professional Under Pressure
- Customer Service
- Retail Sales Customer Service
Timeline
Commercial Cleaner
Sanitized Company
11.2022 - 01.2023
Assistant
Mane System
11.2021 - Current
Cleaner
ARC
05.2021 - 08.2021
Customer Service Representative
Sushi Hub
03.2021 - 10.2022
Chef and Customer Service
Gobind sweet
08.2018 - 03.2021
Master of Professional Studies -
ATMC
Traffic Control Management - Trade
Civil Training
M.TECH Software Engineering -
ATMC
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