Prabhjot Kaur
BLACKTOWN
Summary
Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.
Overview
7
7
years of professional experience
Work History
Secondary School Teacher
Catholic Schools Diocese of Parramatta
06.2024 - Current
- Promoted a positive classroom environment by establishing clear expectations and fostering mutual respect among students.
- Actively participated in school-wide initiatives aimed at improving overall student success rates and fostering a sense of community among staff members.
- Established strong relationships with parents through regular communication, promoting family involvement in students'' education.
- Organized extracurricular activities such as clubs and field trips to enrich students'' educational experiences outside of the classroom setting.
- Served as a mentor for new teachers, providing guidance on effective classroom management strategies and teaching methodologies.
- Enhanced student comprehension by incorporating visual aids and hands-on activities into lesson plans.
- Collaborated with colleagues to develop interdisciplinary projects, enhancing the educational experience for students.
- Assessed and evaluated student performance through use of standardized testing.
- Promoted culture of inclusion, respect and collaboration in classroom.
- Encouraged students to take active role in learning and academic success.
Customer Service Assistant
Woolworths
04.2022 - 06.2024
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Managed customer complaints effectively, offering solutions that exceeded expectations.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
- Provided exceptional support during peak hours as well as holidays and special events.
Dietary Aide
Ramsay Health Care
06.2018 - 06.2024
- Continuously enhanced professional knowledge through participation in industry workshops, conferences, and seminars related to nutrition and healthcare settings.
- Ensured timely delivery of meals by effectively organizing distribution schedules among Dietary Aide team members.
- Contributed to the development of departmental policies and procedures, ensuring consistent standards across the facility''s dining services.
- Supported successful audits by maintaining accurate documentation of food handling practices and staff training requirements.
- Collaborated with dietitians to develop specialized meal plans for patients with specific health concerns or allergies.
- Efficiently managed inventory levels, reducing costs while maintaining adequate supplies for daily operations.
- Coordinated special events such as holiday meals or themed dinners, creating enjoyable experiences for patients while adhering to their dietary needs.
- Enhanced team performance by conducting regular evaluations, identifying areas for improvement and providing constructive feedback.
- Ensured compliance with state regulations regarding food safety and sanitation through strict adherence to guidelines and regular inspections.
- Assisted in menu planning to ensure diverse, nutritious, and appealing meal options for patients with various dietary needs.
- Maintained accurate records of patient preferences, updating them as needed to provide consistent service.
- Facilitated communication between the dining services department and other healthcare professionals to guarantee seamless coordination of patient care.
- Mentored new Dietary Aide team members, ensuring they were properly trained in safety and sanitation protocols.
- Promoted patient well-being by actively participating in interdisciplinary care teams focused on nutrition management plans.
- Provided ongoing support to patients with complex dietary needs, monitoring their progress and adjusting meal plans as required.
- Increased staff morale by fostering a positive work environment that emphasized teamwork and collaboration among Dietary Aides.
- Reduced food waste by implementing portion control techniques and proper storage methods.
- Developed and maintained accurate nutrition records and databases.
Education
Master of Teaching Secondary - Business, Commerce And IT
Excelsia College
Macquarie Park, NSW12-2024
Certificate 3 in Individual Support/ Aged Care - Nursing
Tred College
Macquarie Park, NSW01-2023
Bachelor of Business And Commerce/ Information Tec - Business, Commerce, Information Technology Manag
University of Southern Queensland
Sydney, NSW04-2022
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Verbal and written communication
- Data entry
- Problem-solving
- Relationship building
- Workload management
- File and record keeping
Timeline
Secondary School Teacher
Catholic Schools Diocese of Parramatta
06.2024 - Current
Customer Service Assistant
Woolworths
04.2022 - 06.2024
Dietary Aide
Ramsay Health Care
06.2018 - 06.2024
Master of Teaching Secondary - Business, Commerce And IT
Excelsia College
Certificate 3 in Individual Support/ Aged Care - Nursing
Tred College
Bachelor of Business And Commerce/ Information Tec - Business, Commerce, Information Technology Manag
University of Southern Queensland
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