Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Prabhjot Virk

Greenway,ACT

Summary

Goal-oriented professional well-versed in operational practices and regulatory requirements of childcare center environments. Skilled leader and analytical problem-solver well-versed in budget planning, staff oversight and program management. Skillfully use relationship-building talents and diplomatic communication style to forge long-lasting connections.

Overview

8
8
years of professional experience

Work History

Early Childhood Room Leader

Anglicare
09.2020 - Current
  • Modernized instructional plans and educational approaches to enhance student learning
  • Implemented school policies, procedures, and systems to promote a safe and healthy environment in compliance with state standards
  • Supervised childcare workers and oversaw facilities to meet state requirements for education and training
  • Observed and assessed classroom activities to verify conformity with quality standards
  • Skilled at working independently and collaboratively in a team environment
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Volunteered at local community organizations, providing assistance with day-to-day operations
  • Managed time efficiently in order to complete all tasks within deadlines
  • Knowledge and understanding of the NQS, EYLF, Education and Care Services National Law and the
  • Education and Care Services National Regulations
  • Professional development, supervision and performance management of staff
  • Quality assuring the development and implementation of appropriate program's for the children attending the service, reflecting an approved learning framework
  • Maintenance of up-to-date policies and procedures as required by the relevant regulations
  • Maintaining at least the minimum staff to child ratios as required by the relevant regulations
  • Facilitating communication between staff and parents
  • Ensuring children’s records such as enrolments, emergency contacts, medical, and developmental progress, are kept up-to-date
  • Supervised childcare workers and oversaw facility to meet state requirements for education and training.
  • Maintained high-quality child care standards based on developmentally appropriate practices.

Early Childhood Educator

Kids's Early Learning Day Care
01.2018 - 10.2020
  • Promoted sensory development by providing access to different textures
  • Sanitized toys and play equipment each day to maintain safety and cleanliness
  • Gave one-on-one attention to children while maintaining overall focus on the entire group
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities
  • Identified signs of emotional and developmental problems in children and reported to parents
  • Promoting them good values and eating habits
  • Changing the diapers of infants and toddlers

Data Entry Specialist

IIBIT
01.2019 - 03.2020
  • Reviewed and updated client correspondence files and database information to maintain accurate records
  • Compiled data and reviewed information for accuracy prior to input
  • Identified data entry errors and reported to necessary departments
  • Scanned documents and saved in database to keep records of essential organizational information
  • Monitoring and maintaining computer systems and networks
  • Handling calls from the internal teams and the public, ensuring they are satisfactorily resolved
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Setting up accounts for new users which includes students as well as staff members
  • Be clear and polite to students and staff members at all times, accurately evaluating the nature of their enquiry and determining the appropriate action to take, ensuring that information and advice given is factually correct.
  • Assisting in setting up and installing new computer systems and software’s
  • Knowledge on writing and implementing risk minimization plans
  • Active directory
  • Install computer peripherals for users
  • Setting up accounts for staff members and students
  • Creating new ID cards for students and teachers
  • Unlocking the locked accounts after the verifications

Sales Consultant Representative

Telstra
04.2016 - 12.2018
  • Trained and mentored new sales representatives
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions
  • Retained excellent client satisfaction ratings through outstanding service delivery
  • Developed and delivered engaging sales presentations to convey product benefits
  • Represent, promote and sell Telstra's suite of products and services to both new and existing customers
  • Engage customers to build rapport and discover their lifestyle needs
  • Offer personalised value-based solutions that will WOW your customers
  • Navigate through multiple systems whilst maintaining customer engagement on the phone
  • Engage customers, build rapport and ensure all customers are getting the best value
  • Retain existing customers by presenting personalised solutions based on the customer's current and future needs; and
  • Offer solutions using a variety of Telstra's market leading products from NBN, Mobiles, FOXTEL and everything else in-between

Education

Diploma of Early Childhood Education & Care - Child Care

Au Skills
Sydney, Australia
07.2020

Professional Year -

Performance Education
08.2019

Masters of Information & Communication Technology -

Western Sydney University
Sydney, NSW
07.2018

Bachelor of Computer Application -

Punjabi University
Punjab, India
11.2015

Skills

  • Project Requirements
  • Inspecting Facilities
  • Positive Reinforcement Methods
  • NQS
  • NQF
  • EYLF
  • Educational National Law
  • Education Policy
  • Supervisory and Centre Management
  • Compliance
  • Policy Review
  • Community Outreach
  • Self-Motivated
  • MS Office
  • Flexible and Adaptable
  • Written Communication
  • Good Telephone Etiquette
  • Training and Development

Accomplishments

CERTIFICATIONS

  • Provide HLTAID012 (new course code) – Provide First Aid in an Education & Care Setting (includes CPR, asthma and anaphylaxis)
  • Provide Cardiopulmonary Resuscitation HLTAID012 - Accredited First Aid Course
  • Early Childhood Child Protection Training Certified
  • Slips, trips and Falls
  • Food Handling Certificate Certified
  • COVID - 19 Infection Control Training
  • Sun Smart training
  • Red Nose - safe sleep practices

Timeline

Early Childhood Room Leader

Anglicare
09.2020 - Current

Data Entry Specialist

IIBIT
01.2019 - 03.2020

Early Childhood Educator

Kids's Early Learning Day Care
01.2018 - 10.2020

Sales Consultant Representative

Telstra
04.2016 - 12.2018

Diploma of Early Childhood Education & Care - Child Care

Au Skills

Professional Year -

Performance Education

Masters of Information & Communication Technology -

Western Sydney University

Bachelor of Computer Application -

Punjabi University

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Prabhjot Virk