Client-focused professional with extensive experience in community support, security supervision, and customer service. Currently pursuing a Diploma of Community Services and an Advanced Diploma of Community Sector Management, with practical placements at Dandenong North and Springvale Neighbourhood House. Proficient in client intake, needs assessment, and documentation, with expertise in supporting individuals facing disabilities, addictions, and behavioral challenges. Trained in case coordination, advocacy, and trauma-informed care, complemented by strong digital and administrative skills.
Executed safe transportation of goods across metropolitan and regional routes while adhering to delivery deadlines.
Executed daily pre-start inspections and routine maintenance to guarantee vehicle compliance and reliability.
Interacted professionally with clients throughout pickups and deliveries, resolving inquiries and delivering updates.
Adhered to OH&S procedures and site entry protocols during deliveries to warehouses, construction sites, and loading docks.
Available upon request.
Perry Virk
Attention: To whom this may concern, I am writing to express my interest in the opportunity you have advertised and to present my qualifications for consideration. With extensive experience in security operations and customer service, coupled with my ongoing studies in the Diploma of Community Services and Certificate IV in Health Administration, I am confident that my diverse skill set makes me a strong candidate for a position within your organization. In my current role as a Mobile Patrol Supervisor at Edge Security, I have developed key skills that directly translate into community services, such as conflict resolution, problem-solving, and risk management. These abilities are vital when addressing the diverse and complex needs of clients in community services. My experience in managing safety protocols and conducting risk assessments allows me to work with vulnerable populations, ensuring their safety and well-being while fostering a supportive and respectful environment. Furthermore, my roles in customer service at Woolworths and 7-Eleven have refined my communication skills and my ability to connect with people from all walks of life. I have learned to approach individuals with empathy, listen actively to their concerns, and provide personalized support-qualities that are essential when working with clients in the community services sector. My background in security has also taught me the importance of teamwork and collaboration. Working closely with colleagues to manage challenging situations has given me the confidence and skill to work in multidisciplinary teams, a critical component of effective community service work. I am well-versed in documenting incidents and maintaining clear communication, which ensures that services are delivered efficiently and that client needs are accurately addressed. Additionally, my strong organizational and time-management skills, honed from managing patrol schedules and administrative tasks, will be invaluable in health administration settings, where meticulous record-keeping and coordination of services are paramount. I am confident that my practical experience, coupled with my passion for helping others and my commitment to ongoing learning, will make me a valuable asset to your team. I look forward to the opportunity to discuss how my background and skills align with the needs of your organization. Thank you for considering my application. I have attached my resume for your review and would appreciate the opportunity to further discuss how I can contribute to your organization's goals. Sincerely, Prabhjot Singh Virk