Prabhjot kaur Kaur
Perth
Summary
Dynamic support worker with a proven track record at Lotus Support and Counselling, enhancing client wellness through personalized care and emotional support. Skilled in daily living assistance and relationship building, I empower individuals to achieve their goals while fostering a positive environment. Committed to maintaining professional boundaries and delivering exceptional service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Support Worker and Mentor
Lotus Support and Counselling
04.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Team Leader
03.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Professional Cleaner
Bright And Cook
09.2023 - 03.2024
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
Education
High School Diploma -
Ghoman International Public School
India 03-2021
Bachelor of Arts - Community Services
Acknowledge Education
Perth03-2003
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Relationship building
- Meal planning and preparation
- Professional boundaries
- Life skills development
- Presentation design
- Empathy and patience
- Verbal and written communication
- Housekeeping and laundry
- Basic caregiving
Accomplishments
- Supervised team of 30 staff members.
- Collaborated with team of 5 in the development of providing home support and emotional support.
Certification
- Certified support worker, Lotus support and counselling - 3 months
- Professional mentor Training - 1 month
- Carer in Aegis for 1 year
Languages
English
Full Professional
Hindi
Full Professional
Interests
- Cooking
- Fundraising Events
- Environmental Stewardship
- Advocacy Campaigns
- Volunteer Work
Timeline
Support Worker and Mentor
Lotus Support and Counselling
04.2024 - Current
Professional Cleaner
Bright And Cook
09.2023 - 03.2024
Team Leader
03.2023 - Current
High School Diploma -
Ghoman International Public School
Bachelor of Arts - Community Services
Acknowledge Education
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