Summary
Overview
Work History
Education
Skills
Accomplishments
Skills Set And Key Knowledge Areas
References
Timeline
Generic

Prabhleen Kaur

Blacktown,NSW

Summary

To develop intellectual and interpersonal skills and gain professional experience in the field of Customer Service and other administrative functions which in turn adds value to my personal and professional growth.

I am a responsible person that can manage the work details without delay. I will work hard to increase revenue and attract new customers by giving good customer service and promoting the product to the customer's satisfaction. I am positive that my abilities and knowledge will help me perform my tasks to the best of my abilities and prove beneficial to the company.

Overview

2
2
years of professional experience

Work History

Waitress

Bijolias- Fine Indian cuisine Restaurant
01.2024 - Current
  • Greet guests with a warm and welcoming demeanor, providing menus and guiding them through the dining experience
  • Take orders accurately and efficiently, demonstrating strong knowledge of the menu and making recommendations based on guest preferences
  • Coordinate with kitchen and bar staff to ensure timely delivery of food and drinks, maintaining a high level of quality and presentation
  • Anticipate guests' needs and provide attentive service throughout their meal, addressing any concerns or special requests promptly
  • Handle cash and credit card transactions with accuracy and professionalism, balancing cash drawer at the end of each shift

Individual Support Worker

HD Care Services
04.2023 - 12.2023
  • Pick and drop to the client in their home
  • Personal care given
  • Help to develop their communication skills
  • Help in the daily activities and self care

Checkout Operator

IGA
06.2022 - 03.2023
  • Costumer service
  • Manage transactions with costumers using cash registers
  • Receipt and entry of orders
  • Handling Complaints in professional manner

Cashier/Stocker

Spicy vibes Indian Grocery Shop
04.2022 - 06.2022
  • Costumer service
  • Manage transactions with costumers using cash registers
  • Organizing food displays
  • Maintaining the Grocery floor
  • Restocking shelves

Customer Service / Console operator

McDonalds
11.2021 - 04.2022
  • Delivering Excellent Customer Service
  • Time management on the front counter and drive thru
  • Handling Complaints in professional manner
  • Meeting and exceeding time adherence, sales target etc
  • Cash Handling and Quality control
  • Receipt and entry of orders
  • Advice to managers on product quality

Education

Certificate lll in Individual Support (Ageing, Home and Community) -

01.2023

Higher School Certificate -

Central board of secondary education, India
03.2015

Skills

  • Excellent customer service skills
  • Strong communication and interpersonal abilities
  • Ability to work effectively under pressure
  • Proficient in POS systems and cash handling
  • Attention to detail and accuracy
  • Team player with a positive attitude

Accomplishments

Building a positive environment and meeting the target on time.

Skills Set And Key Knowledge Areas

  • A good communicator with excellent persuasive abilities.
  • Accurate Data entry Skill.
  • Enthusiastic and self-motivated and Service Oriented.
  • Ability to get along with others and a good team member.
  • Customer oriented approach and problem solving skills.

References

Available upon request

Timeline

Waitress

Bijolias- Fine Indian cuisine Restaurant
01.2024 - Current

Individual Support Worker

HD Care Services
04.2023 - 12.2023

Checkout Operator

IGA
06.2022 - 03.2023

Cashier/Stocker

Spicy vibes Indian Grocery Shop
04.2022 - 06.2022

Customer Service / Console operator

McDonalds
11.2021 - 04.2022

Certificate lll in Individual Support (Ageing, Home and Community) -

Higher School Certificate -

Central board of secondary education, India
Prabhleen Kaur