Prabhpreet Kaur
Adelaide,SA
Summary
To achieve a challenging position in the corporate sector by working effectively and efficiently with competitive efforts, skills, determination and knowledge, thus becoming an integral part of the organization through achieving goals and continuous growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Data Analyst/ Administrator
Palladium International
03.2023 - Current
- Prepared detailed reports utilizing Spreadsheet software to track current location of Scholars
- Prepared dashboards using Power BI/ Excel visualizations tools to be presented to the management
- Prepared detailed reports utilizing Endeavour Online System to track weekly activities list
- Successful run SQL queries to extract data from large databases
- Processed program payments i.e., invoices, expense claims, reimbursements for program related expenditure ensuring compliance with the Program Management Manual
- Processed Weekly payments and third-party payments including domestic, international, and foreign currency ensuring all payments are accurate and comply with the Program Management Manual
- Coordinated travel arrangements by making bookings and setting up profiles through Egencia, optimizing travel itineraries and accommodation for cost-efficiency and employee convenience
Front Desk Representative
Stamford Plaza Adelaide
07.2021 - 03.2023
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates, and amenities
- Respond to clients' complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests' needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Data Administrator
Ironwood Institute
10.2021 - 08.2022
- Utilized database software (Xcelerate) to develop and design data for two subjects within the student portal and Moodle platform
- Stored, organized, and managed data of students and lecturers
- Maintained records of student attendance and implemented automated email notifications for additional information requirements
- Conducted troubleshooting tasks to ensure database functionality
- Contributed to database design and development processes
- Designed and implemented maintenance procedures for database optimization
- Updated databases to handle customer data effectively, including adding, modifying, and purging file entries as needed
Guest Service Agent
Buffalo Motor Inn
03.2018 - 01.2022
- Greeting and welcoming guests and providing them with a positive first impression of the organization
- Directing guests and answering their questions
- Allocating them rooms and showing them around
- Maintaining security and telecommunications systems
- Respond to clients' complaints in a timely and professional manner
- Liaise with the housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests' needs
- Confirm group reservations and arrange personalized
Enrolment Assistant
Federation University
01.2019 - 03.2019
- Oversees graduate application process, implementing automated review and routing workflows
- Implements data validation algorithms to ensure compliance with University requirements and maintain data integrity
- Utilizes SQL queries to research information across distributed databases, facilitating data-driven decision-making
- Implements RESTful APIs for seamless integration with University systems, enabling efficient data updates and analysis
- Implements ETL processes for analyzing and updating information in various database systems
- Develops and maintains web-based enrollment portals for assisting students with subject enrollment
Education
Bachelor's - Computer Applications
GNDU
Masters - Information Technology (Enterprise Systems)
IIBIT
10.2020
Skills
- Microsoft Office
- Database Administration
- Business Intelligence
- Email Management
- Endeavor Online System
- Power BI
- SQL
- ETL
- Tableau
- DBMS
- Databases
- Data Analysis
- Opera cloud
- HTML
- Problem Solving
- Data Reporting
Certification
- Microsoft Excel Certification (coursera)
- Microsoft Power BI Certification (coursera)
- SQL for Data Science (coursera)
- Business Analysis and Process management (coursera)
- Organizational Skills Certificate (coursera)
- Power BI Desktop Microsoft Badge (Microsoft)
- Data Analysis Microsoft Badge (Microsoft)
Timeline
Data Analyst/ Administrator
Palladium International
03.2023 - Current
Data Administrator
Ironwood Institute
10.2021 - 08.2022
Front Desk Representative
Stamford Plaza Adelaide
07.2021 - 03.2023
Enrolment Assistant
Federation University
01.2019 - 03.2019
Guest Service Agent
Buffalo Motor Inn
03.2018 - 01.2022
Masters - Information Technology (Enterprise Systems)
IIBIT
- Microsoft Excel Certification (coursera)
- Microsoft Power BI Certification (coursera)
- SQL for Data Science (coursera)
- Business Analysis and Process management (coursera)
- Organizational Skills Certificate (coursera)
- Power BI Desktop Microsoft Badge (Microsoft)
- Data Analysis Microsoft Badge (Microsoft)
Bachelor's - Computer Applications
GNDU
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