Prabhsimarjot Singh
Craigieburn,VIC
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Dosa Hut Craigieburn
Craigieburn, VIC
07.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Videographer
Planet M Studios
Craigieburn, VIC
06.2022 - 03.2023
- Operated video cameras in various environments, adjusting settings appropriately for outdoor and studio.
- Collaborated with other production team members for successful completion of projects.
Education
Bachelor of Science - Nursing
La Trobe University
Melbourne, VIC12.2024
Skills
- Prioritization
- Critical Thinking
- Senior Leadership Support
- Customer Service
- Coordination
- Order Fulfillment
Certification
- Driving Licence
- Working with children check
- First aid and CPR certificate
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Urdu
Limited Working
Timeline
Customer Service Representative
Dosa Hut Craigieburn
07.2022 - Current
Videographer
Planet M Studios
06.2022 - 03.2023
Bachelor of Science - Nursing
La Trobe University