Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Dosa Hut Craigieburn
07.2022 - Current
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Videographer
Planet M Studios
06.2022 - 03.2023
Operated video cameras in various environments, adjusting settings appropriately for outdoor and studio.
Collaborated with other production team members for successful completion of projects.