Prabhsimran Kaur
Tarneit
Summary
Determined professional with dedication to work hard and maintain safety at workplace. Offers strong inventory management and product packaging abilities. Resolve problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Hardworking and reliable with strong ability. Highly organized, proactive and punctual with team-oriented mentality
Overview
2
2
years of professional experience
Work History
RF Scanner
Octave Warehouse
- RF Scanner
- Tugger Experience
- Bar Code Labels Sticking
- Safety Procedure
- Products Rotations
- Pick & Packer
Customer Service Sales Representative
Carvery Club
11.2024 - 12.2024
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
- Reduced wait times through efficient call handling, enhancing overall customer satisfaction rates.
- Supported team members during peak periods by sharing workload and providing guidance when needed.
Customer Service
Govind sweets
08.2024 - 10.2024
- Customer service
- Cleaning
- Expeditor
- Good communication skills
- Quick learner
Customer Service Cashier
Macdonals
02.2023 - 04.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
Education
BBA - Bachelor of Business Administration
Australian Catholic University
Melbourne, VICSkills
- Ability to work in team
- Good knowledge of computer
- Ability to learn quickly
- Understanding of safety issues
- Good understanding of multicultural interactions
- Planning and time management skills
- Performance improvement
- Customer relationship management
- Documentation ability
- Makeup artist
Timeline
Customer Service Sales Representative
Carvery Club
11.2024 - 12.2024
Customer Service
Govind sweets
08.2024 - 10.2024
Customer Service Cashier
Macdonals
02.2023 - 04.2024
RF Scanner
Octave Warehouse
BBA - Bachelor of Business Administration
Australian Catholic University
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