Summary
Overview
Work History
Education
Skills
Timeline
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Prabhu Dhakal

Sydney

Summary

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Overview

3
3
years of professional experience

Work History

Bartender (Team Leader)

Maloney's Hotel (Maloney Hotel Group)
02.2023 - Current
  • Led a team of 10+ staff members, including bartenders, servers, and floor staffs, in a high-volume bar environment.
  • Prepared the cash drawers for all the staffs and counted the till of all the staffs at the end of shift and printed the end of shift report and tallied the amount and reported to the manager.
  • Provided ongoing training and feedback to staff to maintain high standards of service and professionalism.
  • Resolved customer complaints and inquiries promptly and effectively, resulting in improved customer satisfaction scores.
  • Assigned the break of all the staffs according to the need.
  • Asked the staffs to close the bar area in accordance to the time and also by looking at the pace of crowd.

Bartender

Kogarah RSL
06.2022 - 11.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Followed strict recipes and drink measurements to minimize product used.
  • Explained daily specials and beverage promotions to exceed daily sales goals.

Bar Back

Maloney Hotel Group
03.2022 - 11.2022
  • Restocked ice, condiments and snacks.
  • Collected trash, wiped spills, and removed trays to maintain fresh and clean customer areas.
  • Replaced empty kegs and soda syrups.

Education

Bachelors - Business Information Systems

Australian Institute of Higher Education
06-2025

Skills

  • Leadership and management
  • Communication
  • Beverage trends and mixology
  • Staff training and development
  • Customer service
  • POS systems
  • Problem-solving
  • Attention to detail
  • Strong multitasking
  • Team player attitude
  • Highly reliable

Timeline

Bartender (Team Leader)

Maloney's Hotel (Maloney Hotel Group)
02.2023 - Current

Bartender

Kogarah RSL
06.2022 - 11.2022

Bar Back

Maloney Hotel Group
03.2022 - 11.2022

Bachelors - Business Information Systems

Australian Institute of Higher Education

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Prabhu Dhakal