Summary
Overview
Work History
Education
Skills
Timeline
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Prabin Banjara

Prabin Banjara

Sydney,NSW

Summary

I am seeking a position that will allow me to use my bachelor of hotel management (BHM), my practical experience, strong interpersonal skill as well as my eagerness to contribute to a good hospitality industry. I would like to work in a professional and active environment. Where I can apply what I was taught at college to progress and develop with in job.

Overview

6
6
years of professional experience

Work History

Catering Industries

Kitchen Hand
03.2023 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.

Waiter and Barman

Sparqling Pizza And Grill
02.2023 - Current
  • Completed regular bar inventories and daily requisition sheets.
  • Updated drink menu with creative cocktails and coffee.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Taught employees bar sales techniques, resulting in higher profits.
  • Maintained accurate cash drawer of $ per shift

Hotel Supervisor

Badreni Jungle Resort
08.2020 - 09.2022
  • Provided exceptional service and assistance to guests upon check-in.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Increased customer service ratings through personable service.
  • Monitor and maintain positive morale of employees.
  • Administer necessary correctional actions.
  • Hire and train new employees.

Trainee

Double Tree Resort By Hilton Hainan Qixianling Hot
06.2019 - 07.2020
  • Learned new materials, processes, and programs quickly.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Supported organizational objectives with help from existing employees.

Restaurant Supervisor

Seven Star Pvt. LTD
04.2017 - 05.2018
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.

Education

MBA - Hospitality And Tourism

Victorian Institute of Technology
Sydney, NSW

Bachelor of Hotel Management (BHM) - Hotel Management

Tribhuvan University
Nepal
2021

Hotel Management Course - Hotel Management

Sanya Aviation And Tourism College (SATC)
China
2020

Higher Secondary Education Board (HSEB) - Hotel Management

Oxford College of Management
Nawalpur, Nepal
2014

Skills

  • Outstanding Communication Skills
  • Guest Complaint Resolution
  • Rooms Division
  • Mentoring
  • Marketing
  • Hospitality Management
  • VIP Services
  • Cash Handling
  • Time Management
  • Customer Service

Timeline

Catering Industries

Kitchen Hand
03.2023 - Current

Waiter and Barman

Sparqling Pizza And Grill
02.2023 - Current

Hotel Supervisor

Badreni Jungle Resort
08.2020 - 09.2022

Trainee

Double Tree Resort By Hilton Hainan Qixianling Hot
06.2019 - 07.2020

Restaurant Supervisor

Seven Star Pvt. LTD
04.2017 - 05.2018

MBA - Hospitality And Tourism

Victorian Institute of Technology

Bachelor of Hotel Management (BHM) - Hotel Management

Tribhuvan University

Hotel Management Course - Hotel Management

Sanya Aviation And Tourism College (SATC)

Higher Secondary Education Board (HSEB) - Hotel Management

Oxford College of Management

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Prabin Banjara