Prabuddha Alahakoon
Beaconsfield,VIC
Summary
Dynamic Sales Executive with proven strengths in customer engagement and effective communication. Successfully built relationships and coordinated promotional events to enhance customer experiences and drive sales.
Overview
2
2
years of professional experience
Work History
Yard Hand - Berwick Mitsubishi
Bright N Shine Car Wash & Detailing
Berwick, VIC
05.2024 - Current
- Loaded and unloaded vehicles efficiently to optimize service delivery.
- Followed safety protocols while handling cleaning chemicals and tools.
- Collected, transported, and stored materials for processing.
- Transported and arranged items to and from yard.
- Helped customers by locating and moving product for easier viewing and selection.
- Prepared vehicles for washing and detailing services.
- Organized cleaning supplies and equipment for efficient workflow.
Sales Executive
House of Wines, Colombo, Sri-Lanka
12.2023 - 05.2024
- Built strong customer relationships through effective communication and product knowledge.
- Assisted customers in selecting wines based on preferences and occasions.
- Coordinated wine tastings and promotional events to enhance customer engagement.
- Maintained accurate inventory records and organized stock for easy access.
- Collaborated with team members to ensure smooth daily operations and service delivery.
- Educated customers on wine varieties, pairing suggestions, and storage techniques.
- Managed customer inquiries and resolved issues promptly to ensure satisfaction.
Quality Control Trainee
Helabima Foods, Kandy, Sri-Lanka
07.2023 - 12.2023
- Conducted quality inspections on raw materials and finished products.
- Collaborated with production staff to discuss quality issues and improvements.
- Participated in training sessions on quality control protocols and procedures.
Education
Bachelor of Science - Events, Tourism & Hospitality Management
University of Plymouth, United Kingdom
NSBM Green University, Sri-Lanka12-2023
Some College (No Degree) - Professional Barista Skills & Cafe Management
Colombo Bartender & Barista School
Colombo, Sri-Lanka07-2023
Some College (No Degree) - ISO 22000/HACCP Hygiene & Food Safety Program
Colombo Bartender & Barista School
Colombo, Sri-Lanka07-2023
Some College (No Degree) - WSET Level 02 in Wines
Wine & Spirit Education Trust (WSET)
Sri-Lanka01-2023
Some College (No Degree) - WSET Level 01 in Wines
Wine & Spirit Education Trust (WSET)
Sri-Lanka01-2022
MBA - Tourism & Hospitality Leadership
Kaplan Business School
Melbourne, VICSkills
- Time Management
- Customer Engagement
- Sales
- Adaptability
- Effective communication
- Team collaboration
Timeline
Yard Hand - Berwick Mitsubishi
Bright N Shine Car Wash & Detailing
05.2024 - Current
Sales Executive
House of Wines, Colombo, Sri-Lanka
12.2023 - 05.2024
Quality Control Trainee
Helabima Foods, Kandy, Sri-Lanka
07.2023 - 12.2023
Bachelor of Science - Events, Tourism & Hospitality Management
University of Plymouth, United Kingdom
Some College (No Degree) - Professional Barista Skills & Cafe Management
Colombo Bartender & Barista School
Some College (No Degree) - ISO 22000/HACCP Hygiene & Food Safety Program
Colombo Bartender & Barista School
Some College (No Degree) - WSET Level 02 in Wines
Wine & Spirit Education Trust (WSET)
Some College (No Degree) - WSET Level 01 in Wines
Wine & Spirit Education Trust (WSET)
MBA - Tourism & Hospitality Leadership
Kaplan Business School
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