Prachi Gupta

• Led team efforts with Risk and Compliance teams to develop comprehensive business requirements, improving system (Protecht) security.
• Conducted workshops and interviews to do an in-depth systems analysis and highlighted pain points and recommended appropriate solutions.

• Crafted detailed user stories and acceptance criteria to support delivery of the new PROTECHT Compliance Attestation Module.

• Seek assistance from different business units to formulate relevant dashboards/reporting, etc.

• Maintain requirements traceability from start to end of the project.

• Worked with the product owner to define and own the value of definition of Stories.

• Documented Testing Strategy with Test cases to facilitate UAT & PVT testing.

• Tested and validated new features to ensure they meet business requirements.

• Raised and supported mitigation and resolution of risks and issues with PROTECHT.

• Created an Instruction Guide to assist navigating and using the new module in PROTECHT.

• Design, document and optimise As-is and To-be process maps for the current and future processes using BPMN 2.0 Standards.

Achievements:

• Acted as a Strategy & Planning Manager: Managed the Investment Tech and Data Forum, supported the Investment Technology Director in aligning the three pillars- Private Markets, Public Markets and Whole of Portfolio Pillars and consolidating the portfolio roadmap and liaise with other functions of organisation.

• Maintain confluence page for Investment Tech (Holistic View of Tech & Data Priorities FY, Hubs Risk Register, Project PIR's, Investment Tech & Data Forums, Service Catalogues for all the Hubs, First Screen and Status).

• Created a Service Model by conducting workshops that represents the Business Analyst Hub collectively, defines the services offered by the Hub in alignment to Future Fund, their capabilities and mission.

• Standardised process mapping across the organization, leading to more consistent and

efficient operations.

• Created playbook for JIRA -overview, roles & responsibilities, instructions for managing epic/stories/tasks, strategies for generating reports & dashboards, best practices for using the communication features and techniques for leveraging JIRA’s automation capabilities.

• Provided guidance to other analysts by training and mentoring on tools like Visio and JIRA (giving a generic definition to Epic, stories, sub tasks etc).

• Created the To-be process and as -is process models.legal restructuring between Telstra entities (ex TowerCo & InfraCo) in Signavio.

• Gathered/Mapped out all the process and aligned it into Telstra’s working standardisation model in Signavio.

• Facilitated workshops with different stakeholders, such as Project Managers and SMEs to understand their as-is process and map out the to-be process due to legal restructuring.

• Prepared the operational manual with the detailed scope of processes involved and the services included into it-for each new entity.

• Discovered the business needs and project requirements by keeping the communication channels open between stakeholders and the team.

• Participated in sprint planning with the Scrum team to ensure we deliver the output on agreed timelines.

• Tracked the progress of process mapping and modelling through task created in JIRA and updated the comment into confluence in case of blockers.

• Ensured standardised collaborative process design with defined process owner of Telstra legal restructures panel and responsibility of each key member at various stage of process.

• Used process mapping to holistically assess business processes and determine opportunities for improvement.

• Understand pain areas of respective business units and provide them with best practice solutions through business process intelligence tools.

• Assisted in the development of business process models and diagrams to illustrate current processes and identify areas for improvement.
• Analyzed existing processes, identified opportunities for automation, and recommended solutions to improve efficiency.
• Conducted interviews with stakeholders to identify needs and requirements for new or modified business processes.
• Performed root cause analysis on complex problems related to business processes.
• Identified potential risks associated with changes to existing business processes.
• Facilitated training sessions on new or updated business processes for end users.
• Tracked progress against agreed-upon goals and objectives in order to measure success of initiatives.
• Developed user stories, use cases, workflow diagrams, and other artifacts for documenting requirements.

• Responsible for creating Procedure Guides for Data Integrity Reports for top 5 superannuation funds.

• Responsible for process mapping and process modelling for the Data Integrity Team in Signavio.

• Designed and developed accurate and user-centric content that could include legislative content, call scripts, process maps, procedure documents, system user guides, checklists, and other operational support materials.

• Aligned the process from strategic level and map it within an organisational way of understanding the process for better comprehension.

• Documented quality and detailed procedures that can be easily updated and used to train new starters.

• Assisted in the design of process improvement initiatives to enable better business processes and drive efficiencies.

• Reviewed and dissected ‘As Is’ processes to ensure optimal ‘To Be’ processes.

• Engaged with stakeholders to map processes and gain better understanding of requirements so that changes can be implemented effectively.

• Participate with various project stakeholders to plan the Process model requirements, analyse the business requirements, and propose the appropriate solution with timelines.

• Promoted business process improvement throughout the function and conducted post implementation reviews from SME to ensure deliverables were being met and achieving benefits.

• Assisted with business readiness activities.

• Uploaded and completed all assigned portfolio/cases into the database within required timeframes while maintaining high level of quality.
• Compiled and prepared reports for clients and validated and verified legal documents.
• Pulled daily task and overdue reports through Excel and manipulated, prepared, and cleansed data through it.
• Prepared, processed, verified and reconciled invoices for both agents & clients.
• Data entry of missing invoice figures and quality assurance of data to avoid errors.
• Pro-active data management to ensure clients and field agents details and charges are accurate.
• Provision of extensive administrative support & customer service by way of facilitating enquiries to resolve any issues and ensure information integrity.
• Worked intimately with our team of Portfolio Managers and Field Agents as well as a wide array of external stakeholders.

• Conducted in-depth financial and operational research to collect, organise and interpret comprehensive and up-to-date information about companies and products. Understanding industry trends and evaluating peers to assess their performance.
• Summarised the research into compelling insight, to produce tables, charts, and graph
• Created and updated company/product profiles in ‘Directory of Chemical Producers’, an oracle database tool –DCP (a research, publication and database service).
• Managed complete data entry and customer support functions for database tool-resolve client queries by testing different search parameters to get them the desired results within desired timelines.
• Utilising organisation proprietary internal databases and other external databases to bring out company strategies, key financials, and manufacturing profiles with detailed descriptions of the company’s major manufacturing locations.
• Conducted surveys annually before the final publication of DCP is available for the End User.
• Performed ongoing internet-based research about companies, their plant locations, capacity, production, and plant expansion/ shutdown using news articles/company website/ internal company reports.
• Collaborated with the subject matter experts to validate the plant capacity data.
• Independently worked on ‘Company Analysis Reports”, which is a combination of in-depth analysis and custom-made tools to conduct peer comparison of global chemical companies and to bring out company approach to changing industry trends.
• Monitored overseas contractor’s work for updates.
• Provided training to new team members, perform quality check and motivate teammates to develop their skills.

• Compiled data and facts into well-presented Company reports/Get Smart package that are easy to understand and interpret.
• Company Reports/Get Smart package covers aspects like Company Overview; Financials; Plants; Products; Executive Team and Board of Directors; business strategies; Competitors; SWOT Analysis; Merger & Acquisitions; History and other customised sections.
• Performed exhaustive primary and secondary research to create and update company and executive profiles in the oracle Database.
• Performed Data analysis on Executives moves (Appointments, Promotions, Resignations & Retirements) by Sector, Functions, Location, Company revenue & Employees.

• Conducted market research to identify trends and customer needs.
• Created reports, presentations, and other documentation for stakeholders.
• Created and conducted online surveys and collecting responses across the globe to validate the existing data in the database and for vital market analysis and forecasting.
• Used data to develop draft emails, reports, and presentation that yield specific data-supported insights.
• Trained and mentored subordinates by conducting knowledge sharing sessions on how to perform extensive market research. Research typically involves use of annual reports, press releases, journals, and articles, external and internal databases.
• Performed Data Mining, Error Analysis and was responsible for Quality Control as per the Quality Check Plan.