Summary
Overview
Work History
Education
Skills
Languages
Extra- Curricular
Timeline
Generic

Prachi Mishra

Melbourne,Victoria

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

1
1
year of professional experience

Work History

Social Media Assistant

Cue Club
12.2022 - 01.2023
  • Created engaging content to keep social media channels updated and on brand.
  • Managed Facebook, Instagram and Twitter content to keep brand messages consistent.
  • Elevated user experience by responding to comments, messages, and inquiries promptly and professionally.
  • Monitored KPIs and analyzed performance reports to determine future directions for social media.
  • Assisted in organizing events such as webinars or live chats to engage directly with customers and prospects online.

Customer Service Representative

P3 Sales And Marketing
05.2022 - 09.2022
  • Facilitated month-end closing processes, invoicing and journal entries
  • Managed daily operations of the store, including assigning tasks, and overseeing inventory control processes
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

INTERN

Nidan
08.2021 - 10.2021
  • Utilized excellent research skills to create reports and presentations for senior staff members
  • Gained practical experience with relevant software and technology
  • Distributed and created brochures, pamphlets and signage to promote product or service
  • Sorted and organized files, spreadsheets, and reports.
  • Participated in workshops and presentations related to projects to gain knowledge.

Education

MASTERS OF MANAGEMENT(MARKETING) - Business

University Of Melbourne
Melbourne, VIC
12.2024

Bachelor of Arts - History(Honours)

Amity University
India
07.2021

Skills

  • Customer Relationship Management
  • Time Management
  • Project Management
  • Sales and Marketing
  • Performance reporting
  • Marketing tools
  • Online Marketing

Languages

Hindi
Native or Bilingual
English
Full Professional

Extra- Curricular

Vice caption: Pestle weed school

  • Spearheaded the coordination of school-wide events, leading a team of 10 class representatives to increase student engagement by 30%.
  • Managed budget allocations for all student clubs, optimizing event funding and resource utilization.


Volunteer, Meals on Wheels

  • June 2020 - Springfield Community Center
  • Delivered meals and provided companionship to over 50 elderly residents in the community, dedicating 5 hours weekly.

Timeline

Social Media Assistant

Cue Club
12.2022 - 01.2023

Customer Service Representative

P3 Sales And Marketing
05.2022 - 09.2022

INTERN

Nidan
08.2021 - 10.2021

MASTERS OF MANAGEMENT(MARKETING) - Business

University Of Melbourne

Bachelor of Arts - History(Honours)

Amity University

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Prachi Mishra