Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Personal details
Timeline
Generic

Prachi Singh

17, Illawarra Close, Woodcroft,NSW

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Associate

Genpact
Noida, U.P.
06.2022 - 07.2023
  • Handle US(United States) clients through Calls and Emails.
    • Provide estimated payable amount to the insurance company.
    • Expertise in Worker compensation claims of facilities and physician bills.

Associate

EXL services
Noida, U.P.
07.2019 - 06.2022
  • Handle US(United States) clients through Calls and Emails.
    • Provide estimated payable amount to the insurance company.
    • Expertise in Worker compensation claims of facilities and physician bills.

Education

Master of Business - Business

University of Wollongong
Wollongong, NSW
02-2024

Bachelor of Arts - English Literature

University of Delhi
Delhi, India
06-2019

12th - Arts

Government Girls Senior Secondary School
Delhi, India
07-2016

Skills

  • Client Interaction
  • Crisis Intervention
  • Cultural Competency
  • Educational Support
  • Strategic Thinker

Certification

  • PTE - Overall - 66, Reading - 80, Speaking - 78, Listening - 62, Writing - 60 (March-2024)

Affiliations

• Reading books.
• Playing volleyball.
• Listening music.

Personal details

  • DOB – 21st June 1998
  • Nationality – Indian
  • Languages – English, Hindi

Timeline

Senior Associate

Genpact
06.2022 - 07.2023

Associate

EXL services
07.2019 - 06.2022

Master of Business - Business

University of Wollongong

Bachelor of Arts - English Literature

University of Delhi

12th - Arts

Government Girls Senior Secondary School

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Prachi Singh